Pretty good read over at Forbes IMO..
"6 Crucial Changes The Game Industry (And It's Customers) Must Make in 2015"
#1: Deliver games that work on launch day.
"This may seem obvious. Then again I’m still waiting for
Halo: The Master Chief Collection — which released 3 weeks ago — to work properly. The frustration here is palpable, and I’ll wager a guess that it’s at the top of your list as well. There are two valid sides to this argument. One is that the age of connected consoles and a “day one patch” mentality has made game publishers complacent. The other is that it’s often impossible to foresee the technical problems that crop up when millions of people simultaneously enter your world. I get that.
Still, this level of brokenness wouldn’t stand in any other industry. Imagine buying a new KIA and discovering that your brakes don’t quite work as you pull out of the dealership. You don’t rationalize this by saying “I’ll just avoid stoplights and use the e-brake when I pull into the driveway. I’m sure they’ll fix it for me in a few weeks.” No, you immediately stop and demand that the dealer rectifies the problem. In other words, don’t tell me to enjoy a game’s single player portion while I wait for its multiplayer to work properly.
(Sidenote: Most gamers don’t cling daily to sites like HaloWaypoint or the Ubi Blog to notify them of weekly fixes, workarounds, and known issues.
Most gamers buy a broken game and are simply confused and angered that it doesn’t work.)
However, the blame can’t rest solely on the publishers. As consumers, we need to push back against these practices. Within hours (and
before press was allowed to talk about it), it was obvious that a game like
Assassin’s Creed Unity wasn’t ready to be released. Erik Kain argues that it’s a
strong case for ins uting video game recalls. He’s right, but as consumers we have the power to implement change. Speaking of that…"
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