Marriott. May this inhumane up cost them 100Ks of clients.
Tourists say Marriott rescue boat left them behind because they weren’t hotel guests
An evacuation effort organized by Marriott hotels is facing criticism after some American tourists said they were denied entry onto a ferry chartered to help stranded guests in the Caribbean.
The U.S. Coast Guard boat chartered by Marriott on Friday was sent to transport hotel guests from hurricane-battered St. Thomas to Puerto Rico. "These were guests who had to stay behind after the airport closed in advance of Hurricane Irma," Marriott said in a statement.
But dozens of American tourists were left stranded in St. Thomas when dock security would not let them aboard because they were not Marriott guests on the manifest.
"We had a group, probably 35 people that there was plenty of room for, that were not allowed access to the boat," Craig Schweiger told ABC News.
Naomi Michial Ayala, who was also stranded, posted a video on Facebook of the boat at the dock, writing that 30 people were turned away despite the ferry having 1,300 open seats
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http://abcnews.go.com/US/tourists-ma...ry?id=49814576
What I read somewhere was that they called up the chain of Marriott command and were told they couldn't let anybody who wasn't a Marriott guest on the boat.
Ah capitalism.
Time to take my money elsewhere.
Marriott. May this inhumane up cost them 100Ks of clients.
Cost them at least one.
I will cash out my reward points, but will not stay again after that.
It's likely a liability issue, tbh...
That's what Marriott said.
Stupid ing decision anyway. If you can't accept a little extra financial liability to potentially save dozens of lives, you should be kicked in the groin. Repeatedly.
And I loved their Courtyard chain, tbh...
ing BigCorp lawyers, as inhumane as Capitalists.
There's no question jack could have fit on that piece of furniture Rose was floating on
It's about buoyancy you stupid . Her and his weight puts both of them in water.
They have a duty to their shareholders that goes against that mindset. Don't hate the player, hate the game.
Sounds like people just doing their job.
Wow that's pretty chicken . I could understand if space was tight but with 1300 open spaces that is unforgivable.
Man even from that standpoint I can't understand turning away 30 people with money. It's not like broke ass people go on vacation to the Virgin Islands. Those 30 people probably would have been a lot more likely to stay in Marriott hotels in the future after having been saved from a disaster zone by Marriott. It would have been great press for them too. Now they're getting horrible press that's going to cost the company a lot of money when everyone remembers this and stays in Hilton or Holiday Inn instead.
Meh, a week from now this won't even be a story and won't factor into anyone's decision on the hotel they choose.
So it'll cost them a lot of money when people make bookings this week while the story is still fresh.
Maybe. I can't imagine enough angry Americans taking a stand if it means they pay an extra $25 elsewhere.
Feels different than the airline debacle
Lol angry aquatic engineer
It'll cost them some bookings for a week and they've avoided potential liability of an incident that occurs on a boat jam packed with disgruntled and stressed out evacuees.
Seems like the risk was much higher than the return.
It won't. Maybe if it had been Motel 6.
This is what happens when you get the legal department involved, tbh... sucks, but not uncommon at all.
The equation becomes some momentary bad PR they can battle by stating they actually rescued their guests when they didn't need to vs a couple million dollar lawsuits if a non-guest dies on the boat...
Actually, rescuing the guests was also probably a request from legal to avoid lawsuits
God damn, you're stupid.
Sorry, if you're posting to facebook are you really stranded?
-Posted from Marriott
They were only following orders.
At what point do you step up and place some value of human beings over doing what you are told?
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