Problems with Firefox Shutting Down

[Kori Ellis]

For the past 3-4 days, whenever I right click and save an image (I have to do this for my work a lot), then I get a pop-up message in Firefox that says sorry there's an error with firefox.exe and that the browser will be shutting down.

:wtf

What could be causing this?

Thanks in advance,

Kori

[ElNono]

Check that you don't have something on you 'Recent Items' folder that might no longer be available, like a file on a remote server that's not reachable. That could be one cause.

[lefty]

For the past 3-4 days, whenever I right click and save an image (I have to do this for my work a lot), then I get a pop-up message in Firefox that says sorry there's an error with firefox.exe and that the browser will be shutting down.

:wtf

What could be causing this?

Thanks in advance,

Kori

Have you tried to uninstall and reinstall ?

Also, if you have saved Firefox.exe, delete it.

[mouse]

You have to reinstall windows.

[dougp]

Do you have any special extensions installed Kori? Anything related to images specifically?

[sabar]

Download history is corrupted or virus scanning software is interfering.

http://kb.mozillazine.org/Unable_to_save_or_download_files

[Kori Ellis]

Do you have any special extensions installed Kori? Anything related to images specifically?

No, I don't have any extensions.

Thanks to everyone for the suggestions. I'll clear the download history and see if that helps.

[dougp]

Kori, you can also try a few of these: http://kb.mozillazine.org/Command_line_arguments

firefox.exe -safe-mode
firefox.exe -CreateProfile KoriEllisFirefox

You can also try resetting all the preferences by using the information from this site: http://kb.mozillazine.org/Resetting_preferences

Let me know if nothing works.

[Kori Ellis]

I cleared the download history and it's been working fine for the rest of the day.

Thanks everyone. I'll let you know if the problem comes back.

[koriwhat]

i had the same issues on my windows machine not so long ago... that machine is now linux and my main comp is a mac now. oh and safari is by far so much better and it's for windows too kori. check it out!