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View Full Version : Windows live messenger help please


DPG21920
03-06-2009, 06:38 PM
I just bought a web cam, and I am trying to use the video call function through windows live messenger but I am having problems. Does anyone know how to help?
balli
03-06-2009, 06:42 PM
Maybe?
Tools/Audio-Video setup/set the image input to your camera.
DPG21920
03-06-2009, 06:47 PM
Maybe?
Tools/Audio-Video setup/set the image input to your camera.

Ya, that is the problem, when I go to do that, I get this message:

"we are unable to run audio/video setup". I cannot get into it.
balli
03-06-2009, 06:53 PM
You running McAfee by chance?

http://service.mcafee.com/faqdocument.aspx?id=TS100601

http://www.vistax64.com/live-messenger/186925-unable-run-audio-video-setup-wlm-2009-beta.html
DPG21920
03-06-2009, 06:55 PM
You running McAfee by chance?

http://service.mcafee.com/faqdocument.aspx?id=TS100601

http://www.vistax64.com/live-messenger/186925-unable-run-audio-video-setup-wlm-2009-beta.html

Yes. I saw that they are working on a patch, and I received instructions on how to "work around it". Only problem is that when I try and save my changes in the applicable file, it says "cannot save, make sure file path and name are correct".
DPG21920
03-06-2009, 08:59 PM
I got it!
balli
03-06-2009, 09:06 PM
If it doesn't take too long to explain, just to quell my curiosity, what was the fix?
DPG21920
03-07-2009, 03:02 AM
If it doesn't take too long to explain, just to quell my curiosity, what was the fix?

Basically, that patch that you posted (that I found as well) was accurate. The thing is, that my file I needed to modify was hidden. I had to go into my comp, allow "full access" so I was able to execute the code. I also had to disable my McAfee in order to do this. Once I did that, I was able to follow the directions to get around the mis-communication between MWL and McAfee (Change Enable=1 to Enable=0).
Shamy
03-16-2009, 02:15 PM
There's a known problem with messenger and Vista, and you can resolve it using this work around:

1. Start a voice call only; the sliders should then be active

2. Request the other persons webcam once voice is active.

3. When you can see their cam, send your own.
Cry Havoc
03-16-2009, 02:19 PM
This thread just goes to show why McAfee is a piece of crap for an anti-virus program.

Avast or AVG all the way.
koriwhat
03-16-2009, 02:59 PM
mcafee and norton both suck ass and that is why i am glad i own a mac and don't run any bs virus scanner.
Cry Havoc
03-16-2009, 03:34 PM
mcafee and norton both suck ass and that is why i am glad i own a mac and don't run any bs virus scanner.

I'd rather download a free virus scanner that does a fine job of protecting my computer and pocket the 600 to 1000 bucks I saved by not buying a Mac.