phyzik
08-26-2011, 10:40 PM
If you bought Deus Ex: Human Revolution from Gamestop.... you got screwed...
http://pc.gamespy.com/pc/deus-ex-3-unofficial-title/1190940p1.html
After admitting to pulling and discarding coupons for a free OnLive version of Deus Ex: Human Revolution from its boxed PC copies of the game, GameStop today issued a formal apology to customers and is offering a $50 gift card and buy-two-get-one-free pre-owned offer.
On Wednesday, GameSpy broke the news that GameStop was engaged in the OnLive coupon shenanigans. That very day, the retailer began pulling all PC copies of DXHR from its shelves for a recall to publisher Square Enix.
Today, Joystiq reports that GameStop associates have received the below email from CEO Paul Raines, indicating the retailer soon plans to issue this message as a formal apology to those who bought DXHR for PC at Gamestop.
Dear GameStop customer,
Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.
For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
Sincerely,
Paul Raines
CEO, GameStop
http://pc.gamespy.com/pc/deus-ex-3-unofficial-title/1190940p1.html
After admitting to pulling and discarding coupons for a free OnLive version of Deus Ex: Human Revolution from its boxed PC copies of the game, GameStop today issued a formal apology to customers and is offering a $50 gift card and buy-two-get-one-free pre-owned offer.
On Wednesday, GameSpy broke the news that GameStop was engaged in the OnLive coupon shenanigans. That very day, the retailer began pulling all PC copies of DXHR from its shelves for a recall to publisher Square Enix.
Today, Joystiq reports that GameStop associates have received the below email from CEO Paul Raines, indicating the retailer soon plans to issue this message as a formal apology to those who bought DXHR for PC at Gamestop.
Dear GameStop customer,
Earlier this week, GameStop removed a competitor's coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor's offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.
For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.
Sincerely,
Paul Raines
CEO, GameStop