boutons_deux
08-18-2013, 08:40 PM
One in three credit card holders is being charged for an unwanted product or service. Average cost of a 'gray charge' is $61.
Look closely at your monthly credit card statement. There may be a few surprises – small, "gray charges" that can add up quickly.
These are fees that companies put on your credit card bill without clearly notifying you about what they are. These small charges are a hassle to deal with and easy to brush off, which is what the company wants you to do.
In 2012, there were an estimated 233 million gray charges, which cost consumers more than $14.3 billion, according to a recent study (https://www.billguard.com/greycharges) from BillGuard and the Aite Research Group. The average gray charge amounted to $61.
One in three cardholders is being charged for an unwanted service or product, according to the report.
Over 40 percent of the gray charges come from free-to-paid fees, where customers receive a product or service for a free trial and are then charged if they don't cancel the good or service within the specified time frame. These charges are legal, as long as they are mentioned in their contracts. The next most common gray charge is where consumers order a product online, but are also charged for a second item they did not purchase.
The report identified 11 types of gray charges that are not properly disclosed to consumers. These include unknown subscriptions, recurring memberships, and automatic renewals.
http://www.csmonitor.com/Business/Saving-Money/2013/0818/Beware-of-gray-charges-on-your-credit-cards
Look closely at your monthly credit card statement. There may be a few surprises – small, "gray charges" that can add up quickly.
These are fees that companies put on your credit card bill without clearly notifying you about what they are. These small charges are a hassle to deal with and easy to brush off, which is what the company wants you to do.
In 2012, there were an estimated 233 million gray charges, which cost consumers more than $14.3 billion, according to a recent study (https://www.billguard.com/greycharges) from BillGuard and the Aite Research Group. The average gray charge amounted to $61.
One in three cardholders is being charged for an unwanted service or product, according to the report.
Over 40 percent of the gray charges come from free-to-paid fees, where customers receive a product or service for a free trial and are then charged if they don't cancel the good or service within the specified time frame. These charges are legal, as long as they are mentioned in their contracts. The next most common gray charge is where consumers order a product online, but are also charged for a second item they did not purchase.
The report identified 11 types of gray charges that are not properly disclosed to consumers. These include unknown subscriptions, recurring memberships, and automatic renewals.
http://www.csmonitor.com/Business/Saving-Money/2013/0818/Beware-of-gray-charges-on-your-credit-cards