PDA

View Full Version : The Real Death Panels the Repugs Won't EVER Talk about



boutons_deux
03-07-2014, 03:29 PM
Worse Than the Mob: The Insurance Industry Is Organized Crime


http://truth-out.org/opinion/item/22279-william-rivers-pitt-worse-than-the-mob-the-insurance-industry-is-organized-crime

It's long, but the comments he received are even better

"S.L.: As someone who worked for a big, local health insurance company, I can tell you that this sort of thing happens a LOT. And it's one of the reasons I didn't last too long, at that job. I felt like the biggest piece of poo, for having to follow "company guidelines" that royally screwed people over. I'd rather scrub toilets than to ever work in the health insurance field again.

J.R.: I have rheumatoid arthritis and have had nothing but hassles with BCBS denying coverage for blood work and medicines. In fact, I was on the Arkansas Risk Pool because I have a "pre-existing condition" and no other health insurance company would take me. But now that very same Risk Pool is not going to pay my office visits and labs from last year because...(wait for it) I have a pre-existing condition! Fuck all of them. I am sick of being punished for my chronic condition.

R.M.: As a mental health professional I'm convinced insurance companies will do ANYTHING to delay or avoid payment. Michael Moore understood that years back, providers bang heads against walls and get scared shitless we'll be caught up in the outcomes of reckless disregard for what patients desperately need, and it's the love of profit, pure and simple. The history of "insurance" in its many forms is book-worthy, from the black and poor families who used to save every penny for when the insurance man came around, often just so they'd get buried without ruining their families, to the people who literally sit and go over dental x-rays and challenge whether you really need that more expensive treatment when they've never laid eyes on you, to the many people who have been in your wife's situation.

T.R.: Similar thing happening here with my lead-poisoned kiddo - waiting 4 months - sick 11 year old misses 9 weeks of school - waiting to see a specialist because he "isn't in enough pain to expedite" and he can't eat or breathe without pain - we finally get in to specialist on Wednesday (Pediatric GI) and she said - and I quote " I don't even need to examine him really - I've reviewed all the paperwork" WTF - sending us away with a referral to a pain clinic! Fuck - an 11 year old needs to be in debilitating pain for four months so he can see an idiot who refers him to a pain clinic !!!

G.S.: Our insurance company did the same thing with my migraine medicine, zomig. Told me I could only have 6 pills a month- which is awesome when your migraines come in clusters, multiple times a day, weeks on end. We ended up having to pay hundreds of dollars to get them. Doctor even called in an override to no avail.

K.B.: I have stories, many of them from my husband's last 6 months of life in hospitals, or the ten years before as he slowly became more ill each year. What killed him? Mostly incompetence or willful disregard. Steve had been in the hospital since April 5 for a surgery to remove an aneurism that had been allowed to grow to nearly 23% of his body mass. A man that was 6'4" and right at
225 pounds. On his birthday (June 10th) he was about 145 lbs unable to walk at all without two people holding him.

T.S.: Once, when the firm changed plans, I found that my insulin pens were covered by the new one, but the syringe tops were not. The pens are sitting there full of medicine, but you must tap the pen with a syringe top to get at it, obviously. These needle are fairly expensive, and as an item that must be changed for every shot, I could go through 6-10 a day. Of course I spent weeks on this, and ultimately someone approved my claim, seeing the obvious problem. But I always thought it was a deliberate bottom-line choice to begin with, and that I was lucky to get a fix at all.

A.S.: I had a wrangle with United Health Care last year over a denied claim. I had had an echocardiogram to determine if high blood pressure was causing damage to my heart, a procedure covered for that purpose. However, the code submitted by the provider's office indicated that the echo was done to DIAGNOSE high blood pressure, for which it is not covered.

M.S.: You'll never hear me say a good word about any health insurance company, not after the one I had in 2001 decided that the only kind of chemo they would pay for is one that gave me congestive heart failure seven years later.

L.S.: I got out of the hospital yesterday and did the pharmacy drive thru for my pain control script on the way home. Had to pay for it out of my own pocket because of some screw up at the insurance company. It is fucking Sat. morning and I have just been released after a few days in the hospital trying to stop an internal bleed someplace around my spleen. Trust me when I say pain control was not an optional thing. I paid the man for those drugs and cussed while I did it.

K.F.: Humana screwed me over by first denying coverage for emergency surgery (because I had not asked Mother May I & instead relied on a doctor telling me I needed surgery--silly me), then covering the expenses after I made a ruckus, then a YEAR LATER, deciding on their own that they didn't have to pay after all, resulting in me getting calls from a collection agency threatening all kinds of nasty stuff.

L.D.K.: I had Aetna tell me they wouldn't pay for an anti-fungal prescription for my toenail fungus......after multiple appeals and proof (biopsy results) that only this certain (expensive) medication would be affective in curing it.....but that they WOULD PAY to have all my toenails SURGICALLY REMOVED!

I.B.: Harvard Pilgrim Healthcare canceled my prescription for Provigil when I lost my job. They said that since I no longer "do productive work," I no longer needed a medication that prevented me from sleeping all day. My doctor had to write them a letter explaining that without the medication, I wouldn't be able to SEEK productive work, let alone ever HAVE productive work. We eventually got them to reinstate the prescription, but it took a couple months.

S.C.: My health insurance company tried to refuse to cover the brand of ADHD medication I need and force me to use one that contains a dye I'm allergic to.

A.W.: My dad's been a doctor for 40+ years. From talking with him, the growing bureaucracy and endless paperwork that has come to typify interactions with the insurance companies makes actually doing the job of caring for the sick increasingly difficult. He also knows a few doctors who were charged with insurance fraud, for lying to the insurers in order to get patients the treatment they needed.

I could share a hundred more similar stories. The pattern is self-evident."

RandomGuy
03-12-2014, 03:15 PM
Hmm.

Each state insurance department does have a section that will hear complaints, and they have the power to fix things if there is truly a pattern. These people need to be putting their complaints where it will do some good.

RandomGuy
03-12-2014, 03:20 PM
It does point out something very important.

Most people who say that they don't want some government bureaucrat determining their health care, dont' seem to know that some unelected insurance company bureaucrat is already doing the same thing, and generally with a profit motive to deny care to boot.

Pavlov
02-11-2018, 09:01 PM
You can focus on Washington's personal responsibility here if you want, but what appears to be standard practice at Aetna is troubling, to say the very least.

The Gillen Washington case

Gillen Washington, 23, says he hopes to force change at Aetna.

The deposition by Aetna's former medical director came as part of a lawsuit filed against Aetna by a college student who suffers from a rare immune disorder. The case is expected to go to trial later this week in California Superior Court.

Gillen Washington, 23, is suing Aetna for breach of contract and bad faith, saying he was denied coverage for an infusion of intravenous immunoglobulin (IVIG) when he was 19. His suit alleges Aetna's "reckless withholding of benefits almost killed him."

Aetna has rejected the allegations, saying Washington failed to comply with their requests for blood work. Washington, who was diagnosed with common variable immunodeficiency, or CVID, in high school, became a new Aetna patient in January 2014 after being insured by Kaiser.

Aetna initially paid for his treatments after each infusion, which can cost up to $20,000. But when Washington's clinic asked Aetna to pre-authorize a November 2014 infusion, Aetna says it was obligated to review his medical record. That's when it saw his last blood work had been done three years earlier for Kaiser.
Despite being told by his own doctor's office that he needed to come in for new blood work, Washington failed to do so for several months until he got so sick he ended up in the hospital with a collapsed lung.

Once his blood was tested, Aetna resumed covering his infusions and pre-certified him for a year. Despite that, according to Aetna, Washington continued to miss infusions.

Washington's suit counters that Aetna ignored his treating physician, who appealed on his behalf months before his hospitalization that the treatment was medically necessary "to prevent acute and long-term problems."

"Aetna is blaming me for what happened," Washington told CNN. "I'll just be honest, it's infuriating to me. I want Aetna to be made to change."

During his videotaped deposition in October 2016, Iinuma -- who signed the pre-authorization denial -- said he never read Washington's medical records and knew next to nothing about his disorder.

Intravenous immunoglobulin can cost as much as $20,000 per treatment. It helps patients like Gillen Washington stave off infection.

Questioned about Washington's condition, Iinuma said he wasn't sure what the drug of choice would be for people who suffer from his condition.

Iinuma further says he's not sure what the symptoms are for the disorder or what might happen if treatment is suddenly stopped for a patient.

"Do I know what happens?" the doctor said. "Again, I'm not sure. ... I don't treat it."

Iinuma said he never looked at a patient's medical records while at Aetna. He says that was Aetna protocol and that he based his decision off "pertinent information" provided to him by a nurse.

"Did you ever look at medical records?" Scott Glovsky, Washington's attorney, asked Iinuma in the deposition.

"No, I did not," the doctor says, shaking his head.

"So as part of your custom and practice in making decisions, you would rely on what the nurse had prepared for you?" Glovsky asks.

"Correct."

Iinuma said nearly all of his work was conducted online. Once in a while, he said, he might place a phone call to the nurse for more details.

How many times might he call a nurse over the course of a month?
"Zero to one," he said.

http://www.cnn.com/2018/02/11/health/aetna-california-investigation/index.html