wtf is it with some McDonald's drive-thrus?

[fatsack]

i ordered a SAUSAGE egg and cheese, I get a BACON egg and cheese.

the last time we went to McDonald's, we ordered the Crispy chicken wraps and got the grilled ones.....

Is it just a conspiracy directed at me, or does every McDonald's screw up your order this bad?

I guess if I ever go to McD's again, I'm going to have to wait at the window and take every single thing out of the bag and check it right there.... what a pain.

anyone else constantly get the wrong thing?

[fatsack]

you want to change the system?

http://www.ronpaul2008.com/


Ron Paul will make sure I get sausage instead of bacon?

[rr2418]

Oh yes! I haven't had trouble with Mcd's but with Taco Cabana on IH-35 and Theo/Malone. I don't go there anymore but everytime I would, they would screw up my order. I would give them my order in a slow deliberate manner, and they would still mess it up! I wrote a letter to the HQ's and all I got was an apology,........ no free meal. :wtf I especially have trouble with hamburger fast foods b/c I like my burgers without mayo and cheese. I guess they think everybody likes mayo and cheese so they put them in anyway! :madrun

[td4mvp21]

McDonalds always screws up orders, it's like a habit among all of the chains no matter wheret hey are.

[midgetonadonkey]

I saw a rooster running around the parking lot of the McDonalds near my house.

[Sunshine]

Oh yes! I haven't had trouble with Mcd's but with Taco Cabana on IH-35 and Theo/Malone. I don't go there anymore but everytime I would, they would screw up my order. I would give them my order in a slow deliberate manner, and they would still mess it up! I wrote a letter to the HQ's and all I got was an apology,........ no free meal. :wtf I especially have trouble with hamburger fast foods b/c I like my burgers without mayo and cheese. I guess they think everybody likes mayo and cheese so they put them in anyway! :madrun


I have the same complaint about the cheese. Whataburger is REALLY bad about putting cheese on your burger even if you don't order a cheeseburger. I always order the No. 1 meal and they ALWAYS ask if I want cheese on it. And I ALWAYS reply "No, if I wanted cheese on it I would have ordered a cheese burger."

My other complaint about Whataburger is that when I order, I say "I'd like a No 1, NO CHEESE (I've gotten smart!) MAYO ONLY"

Then the person taking the order will say "You want everything on that?"

[Sunshine]

I saw a rooster running around the parking lot of the McDonalds near my house.


McNuggets, anyone?

[ATRAIN]

McNuggets, anyone?


when I was a kid my mom used to tell me they were made out of lips and assholes lol.

[sa_butta]

I have the most trouble with Taco Cabanas. I havent had any trouble with Mcdonalds drive thrus.

[ATRAIN]

I have the most trouble with Taco Cabanas. I havent had any trouble with Mcdonalds drive thrus.


Taco Cabs have rude ass people working.

[monosylab1k]

worst place IMO is jack in the box. Shitty, slow service and they have NEVER gotten an order right.

[MoSpur]

I have most trouble with the Whataburger off of I-10 and DeZavala. They tried to jack a $20 bill from me. They have messed up my order twice. I haven't gone since the time they tried to rip me off.

[resistanze]

i ordered a SAUSAGE egg and cheese, I get a BACON egg and cheese.

the last time we went to McDonald's, we ordered the Crispy chicken wraps and got the grilled ones.....

Is it just a conspiracy directed at me, or does every McDonald's screw up your order this bad?

I guess if I ever go to McD's again, I'm going to have to wait at the window and take every single thing out of the bag and check it right there.... what a pain.

anyone else constantly get the wrong thing?
Ain't you the same guy who doesn't eat at Subway because you don't like to THINK about what you want on your sandwich? :lol

[fatsack]

Ain't you the same guy who doesn't eat at Subway because you don't like to THINK about what you want on your sandwich? :lol


that was earlier in the week. :lol

[Sportcamper]

How about the McDonalds that are removing the Super Size Items & replacing them with salads...I tried to get an XXL Fries & 44 oz Coke & they were taken off the menu....

Poor Service, limited proportions...It is getting to the point where fat people in a hurry are running out of places to eat! :madrun

[Sunshine]

Ain't you the same guy who doesn't eat at Subway because you don't like to THINK about what you want on your sandwich? :lol


Which is exactly why he ordered the No 2.....sausage, egg and cheese mcmuffin.

No thinking involved beyond looking at the menu and saying "I'll have the number 2 please".

Not "I'll have a McMuffin, please add egg, sausage and cheese, lightly toasted, served open face."

At Subway you can't walk in and order without saying whether it should be 6 inch or 12, what type of bread, turkey ham or real ham? Reg mayo or lite? Salt, pepper or the salt and pepper mix? Then just when you think the nightmare is over, they ask if you want to meal. Then they throw in their pitch for a cookie or brownie right there at the end.

[fatsack]

Which is exactly why he ordered the No 2.....sausage, egg and cheese mcmuffin.

No thinking involved beyond looking at the menu and saying "I'll have the number 2 please".

Not "I'll have a McMuffin, please add egg, sausage and cheese, lightly toasted, served open face."

At Subway you can't walk in and order without saying whether it should be 6 inch or 12, what type of bread, turkey ham or real ham? Reg mayo or lite? Salt, pepper or the salt and pepper mix? Then just when you think the nightmare is over, they ask if you want to meal. Then they throw in their pitch for a cookie or brownie right there at the end.

Church's Chicken also asks if you want a lemon thing, biscut, or a jalepeno for 41 cents more. If i wanted it, I'd order it.

[monosylab1k]

I love the preemptive "would you like to try our brand new limited time only chicken combo special?"

[angel_luv]

:lol

Man, does no one cook anymore? All these complaints about drive throughs.

NOT that I am one to talk. :lol

[ashbeeigh]

Church's Chicken also asks if you want a lemon thing, biscut, or a jalepeno for 41 cents more. If i wanted it, I'd order it.

:lmao I was at Sonic over the summer early in the morning and they asked if we wanted some tots or something. I responded snotty to the driver who was ordering "Yes. I want some tots. That's why I didn't ask for them." And she was like "Oh...I'll get them for you." Then I told her exactly what you said. I'm just like "I would have ordered it!"

[thispego]

my order comes out wrong everywhere i go. i always check my bag before i leave the window. Always. if i happen to forget there is a 99% chance that it is the wrong order

[samikeyp]

I like to fuck with McD's at breakfast...

"I want a Bacon Egg and Cheese biscuit...with no cheese!" :)

[Sunshine]

:lol

Man, does no one cook anymore? All these complaints about drive throughs.

NOT that I am one to talk. :lol


We've become a society of fast food junk food addicts!

Actually, we rarely do the drive through thing. We're guilty of eating out more than we should, but we TRY to cook or eat at home at least 3 week nights, and one of the weekend nights. For us, it's hard because we don't get home from work until almost 7 most night, so it's easier to say "wanna just go to XXXXX for dinner on the way home?"

[Sunshine]

I like to fuck with McD's at breakfast...

"I want a Bacon Egg and Cheese biscuit...with no cheese!" :)

HA!

I do that with those .99 special they have at some places. It's silly b/c you can get a bacon cheese jalapeno burger for .99, yet a plain hamburger might me $1.99. So I'll order hte .99 special, but ask for them to 86 the bacon, cheese and jalapeno. :lol

[degenerate_gambler]

HA!

I do that with those .99 special they have at some places. It's silly b/c you can get a bacon cheese jalapeno burger for .99, yet a plain hamburger might me $1.99. So I'll order hte .99 special, but ask for them to 86 the bacon, cheese and jalapeno. :lol


damn...I'd be paranoid they'd hock a loogie in my burger if I pulled that shit.

[samikeyp]

HA!

I do that with those .99 special they have at some places. It's silly b/c you can get a bacon cheese jalapeno burger for .99, yet a plain hamburger might me $1.99. So I'll order hte .99 special, but ask for them to 86 the bacon, cheese and jalapeno.

Well done!

[2Blonde]

Last night for the first time ever I got a really rude counterperson. She gets on the squawk box and asks for my order. Then in the middle of my order she butts in and asks if I can hold on for a sec. I said okay. 3 minutes went by and I finally yelled out HELLLLOOO in to the box. She then says "could you PLEASE hold on?" with the emphasis on Please. I was shocked and I called her on it. She denied it so I asked for the manager. She got on and said her employee was being very nice and that I can't tell emotion over a speaker. I told her the spoken word is exactly what you judge emotions on, the internet is where you can't hear emotion. Stupid Byatch I just got my food and left. They probably spit on it. :lol

[Johnny_Blaze_47]

Last night for the first time ever I got a really rude counterperson. She gets on the squawk box and asks for my order. Then in the middle of my order she butts in and asks if I can hold on for a sec. I said okay. 3 minutes went by and I finally yelled out HELLLLOOO in to the box. She then says "could you PLEASE hold on?" with the emphasis on Please. I was shocked and I called her on it. She denied it so I asked for the manager. She got on and said her employee was being very nice and that I can't tell emotion over a speaker. I told her the spoken word is exactly what you judge emotions on, the internet is where you can't hear emotion. Stupid Byatch I just got my food and left. They probably spit on it. :lol

If you just carried that knife and gun around with you everywhere, I bet you wouldn't run into those problems.

[2Blonde]

If you just carried that knife and gun around with you everywhere, I bet you wouldn't run into those problems.
Probably not :lol I did wear the shirt today though. :spin

[Johnny_Blaze_47]

Well, you wouldn't have the problems of bad customer service... the SWAT team is a different story.

[Das Texan]

I wish I could cook.


However, hotel rooms dont come equipped with kitchens. Unfortunate.

[spurs_fan_in_exile]

I was riding with a friend of mine who decided he wanted to grab a chicken sandwich at Wendy's. We pull up, they immediately come out with the "Would you like to try (insert promotional item here)?"

My friends say, "No thanks. All I would like is a chicken sandwich."

"Would you like to make that a combo meal for just $X.XX more?"

"No, I'll just take the sandwich."

"Would you like to add something to drink to that?"

"No, I just wanted a chicken sandwich, like I said three times. But since you can't grasp such a simple order I have my doubts that you'll fix it properly. I'll just go somewhere else. Goodnight."

The Wendy's in Houston seem to suck across the board, really.

[sa_butta]

I was riding with a friend of mine who decided he wanted to grab a chicken sandwich at Wendy's. We pull up, they immediately come out with the "Would you like to try (insert promotional item here)?"

My friends say, "No thanks. All I would like is a chicken sandwich."

"Would you like to make that a combo meal for just $X.XX more?"

"No, I'll just take the sandwich."

"Would you like to add something to drink to that?"

"No, I just wanted a chicken sandwich, like I said three times. But since you can't grasp such a simple order I have my doubts that you'll fix it properly. I'll just go somewhere else. Goodnight."

The Wendy's in Houston seem to suck across the board, really.Although most of us realize it is their job to try to upsell, there is no need to push the issue when the customer clearly states that is all he/she wants. I could understand 1 try for an upsell, but after that its just annoying and ridiculous.

[sa_butta]

I had a series of problems with Jack in the Box, they even messed up the order they were trying to replace. I ordered 3 combo meals one of which was missing my hashbrown. So I go back already pissed off and I decided to order additional cheese sticks. I get the bag back through the drive thru and they only gave me the cheese sticks. I stayed there for a second and told the guy "are you fucking kidding me?? Where the hell is the hashbrown I came back for??" He tried to appologize and I told him to give me my money back and they did. I declined the additional cheese sticks as well. I was furious.

[resistanze]

I used to work at the movie theater, you'd have to say when selling concessions:

"Would you like to try a combo?"

"Would you like any butter"

"For 50 cents you can get a Medium/Large Drink/Popcorn"

"Any additional items?"

I started saying "Hi" and "Sup" after the first week rather than all that garbage. I hate when people did that to me; it feels even worse doing it yourself :lol

[atxrocker]

advice for anyone living in austin, don't EVER under any circumstances go to the jack in the box off of riverside. you will be dissapointed each time without fail. worst service ever.

[ObiwanGinobili]

:lol

Man, does no one cook anymore? All these complaints about drive throughs.

NOT that I am one to talk. :lol

4 plus meals a day, 7 days a week.
it ain;t all that fun.

god i can't wait for the ST ladies lunch! :lol someone else to cook, and serve me!

[ALVAREZ6]

mcdonald's is the worst fast food franchise.



no matter which mcdonalds you go to, they fuck up orders all the time, and it seems like they don't give a fuck at all, it's part of their ideology. They feed so many people that they do it and not give a fuck, knowing people always come back anyway because every corner you stop, you can find a McD's.

[ALVAREZ6]

Last night for the first time ever I got a really rude counterperson. She gets on the squawk box and asks for my order. Then in the middle of my order she butts in and asks if I can hold on for a sec. I said okay. 3 minutes went by and I finally yelled out HELLLLOOO in to the box. She then says "could you PLEASE hold on?" with the emphasis on Please. I was shocked and I called her on it. She denied it so I asked for the manager. She got on and said her employee was being very nice and that I can't tell emotion over a speaker. I told her the spoken word is exactly what you judge emotions on, the internet is where you can't hear emotion. Stupid Byatch I just got my food and left. They probably spit on it. :lolYou should have rolled out that mofo and went somewhere else.



That's good that you asked for the manager though, cus most times that means that shit bag employee is gonna get torn later. Managers hearing complaints really pisses them off, so keep reporting that shit.

[Switchman]

Bill Miller ALWAYS fucks up my poorboy order from sausage to beef. Pisses me off.

MCD's never screws up my orders though.

[Spurfect]

y'all sound like some rude CUSTOMERS! :lol
try cooking or actually getting off and going inside... :)

[Sapphire]

:lmao I was at Sonic over the summer early in the morning and they asked if we wanted some tots or something. I responded snotty to the driver who was ordering "Yes. I want some tots. That's why I didn't ask for them." And she was like "Oh...I'll get them for you." Then I told her exactly what you said. I'm just like "I would have ordered it!"

They definitely spat (or worse) in your food.

[SequSpur]

check your fukin order when they hand it to ya. that would solve your problem right there...

why do you play their game? look in the bag, open the shit up and check your shit.

pretty simple if you ask me.

[atxrocker]

after reading this thread i shoulda known better.. went to grab a quick bite at good old mickey d's and they fucked up my order worse than ever imaginable. the lady on the intercome spoke broken english so i ordered in spanish and she STILL managed to fuck my order up. unfuckingbelievable.

[marini martini]

:lmao :lmao :lmao

[SAtown]

Panda Express on 10 and Huebner sucks balls as well. I went the other day and they had no egg rolls, no soy sauce, and I ordered beef w/ broccoli, and all they fucking gave me was broccoli.

[marini martini]

:hungry: :toast :hungry: Try pay way spicy chicken salad & lettuce rolls! Seriously

[ALVAREZ6]

check your fukin order when they hand it to ya. that would solve your problem right there...

why do you play their game? look in the bag, open the shit up and check your shit.

pretty simple if you ask me.Yeah I used to do that, but that gets old, you just get sick of that shit. You shouldn't have to always be checking that the fuckers gave you a small chicken nugget instead of a large fry.


When you eat there, it's no big deal, but when you're going through the drive through, no one wants to do that shit.

[duncan228]

Messed up orders get me but what gets my husband most is when you order and they take your money and THEN say "Would you step aside" and wait for them to bring it out to your car.

Pisses him off royally.
He won't wait, he asks for a refund and goes somewhere else.
He figures if a burger joint can't have a burger and fries by the time he drives through he doesn't want to deal with them.

And he doesn't "special order". It's regular menu items.

It used to embarrass my kids but now they know what's coming if they here "Step aside!" They instantly list where they want to go instead!

[SAtown]

/\/\/\/\/\ They do that "step-aside" shit all the time at Las Palapas, but at least you know it's freshly made

[2Blonde]

You should have rolled out that mofo and went somewhere else.

I was bringing my daughter home from confirmation class and we live in the country. The only thing between Church and my home is Taco Bell or Sonic for fast food. The Taco Bell isn't even a stand alone. It's one of those 3/4 gas station 1/4 Taco Hell. I don't even think the Sonic was still open.

But I'm surprised to hear all these complaints about Jack-In-The-Box. I have always had the best and friendliest service there. The one at 1604/281N rocks. My eggrolls were overdone at the new one at Evans/281 but I figure they'll learn how to cook them after being open a few months. They were really nice and eager to please.

[Zombie]

I have always wanted to do this!
http://www.youtube.com/watch?v=Q5XiOaql288 (Drive thru!)

[Zombie]

I have always wanted to do this!
http://www.youtube.com/watch?v=Q5XiOaql288 (http://)

[L.I.T]

Worst drive-through experience was at a DQ:

Speaker: What would you like?

Me: I'd like a large strawberry milkshake

Speaker: Large strawberry milkshake, what would you like to drink?

Me: Large strawberry milkshake?

Speaker: Large strawberry milkshake, what size?

Me: Large strawberry milkshake!

Speaker: Large strawberry milkshake, what flavor?

Me: Large...strawberry...milkshake...only.

[marini martini]

I was bringing my daughter home from confirmation class and we live in the country. The only thing between Church and my home is Taco Bell or Sonic for fast food. The Taco Bell isn't even a stand alone. It's one of those 3/4 gas station 1/4 Taco Hell. I don't even think the Sonic was still open.

But I'm surprised to hear all these complaints about Jack-In-The-Box. I have always had the best and friendliest service there. The one at 1604/281N rocks. My eggrolls were overdone at the new one at Evans/281 but I figure they'll learn how to cook them after being open a few months. They were really nice and eager to please.

I think we are neighbors :lol :toast :lol

[SAtown]

Worst drive-through experience was at a DQ:

Speaker: What would you like?

Me: I'd like a large strawberry milkshake

Speaker: Large strawberry milkshake, what would you like to drink?

Me: Large strawberry milkshake?

Speaker: Large strawberry milkshake, what size?

Me: Large strawberry milkshake!

Speaker: Large strawberry milkshake, what flavor?

Me: Large...strawberry...milkshake...only.

:lmao

I would've just left after "what would you like to drink?"

[2Blonde]

I think we are neighbors :lol :toast :lol

I think you're right. I read one of your other posts one day and realized you live out this way. We live about a mile from Smithson Valley High School. :toast

[marini martini]

:toast So do I

[2Blonde]

:toast So do I
Kewl. We're on Rebecca Creek Rd.

[SequSpur]

Yeah I used to do that, but that gets old, you just get sick of that shit. You shouldn't have to always be checking that the fuckers gave you a small chicken nugget instead of a large fry.


When you eat there, it's no big deal, but when you're going through the drive through, no one wants to do that shit.

you must check your shit. otherwise you look like a fool cuz you didn't.

[sa_butta]

http://youtube.com/watch?v=AtPGdOs7zOM

[CuckingFunt]

I'll never forget the time I went to Taco Bell and ordered a chicken quesadilla, but was told I couldn't have one because their "quesadilla machine" wasn't working. Several years later, and I'm still fascinated by the fact that making a quesadilla requires its own special machine.

[Melmart1]

I went once to a Wendy's with a friend, we were carpooling for work. She was a total ass from the moment she started ordering at the drive-thru.

"Make sure you give me my tomato on my chicken sandwich, because you didn't do that last time. And make sure the fries are fresh AND salted!"

Now, she may not have gotten her tomato last time and perhaps the fries were sitting around and unsalted. But that doesn't mean she should just assume it's the same people there this time and that they are morons (particularly with the high turnover of places like this). I was totally embarassed.

Well, we get to the cafeteria at work with an hour before our shift and sit down to our meal. I took her fries out and I swear, they looked like they were covered in snow, they had so much salt on them. Not only that, whoever was back there not only put enough salt to saturate them, but then carefully put about six of the little to-go salt packs in the fry carton. Strategically placed, I might add.

Well, I just busted out laughing. I know some of you will disagree with me here but she was being a total ass in assuming they were all idiots who would fuck up her order. She was VERY condescending in her tone as well, slowing her speech down as if they were too stupid to understand her order at regular talking speed. So, I thought it served her right. She was furious but I was cracking up. They obviously paid verrrry close attention to what she wanted. The fries were indeed fresh, and VERY salted.

[2Blonde]

I'll never forget the time I went to Taco Bell and ordered a chicken quesadilla, but was told I couldn't have one because their "quesadilla machine" wasn't working. Several years later, and I'm still fascinated by the fact that making a quesadilla requires its own special machine.
:lol Maybe they couldn't figure out how to make it without their George Foreman Sandwich Grill. :lol

[CuckingFunt]

Well, I just busted out laughing. I know some of you will disagree with me here but she was being a total ass in assuming they were all idiots who would fuck up her order. She was VERY condescending in her tone as well, slowing her speech down as if they were too stupid to understand her order at regular talking speed. So, I thought it served her right.:tu

She sounds like my aunt, who goes into every single restaurant, even ones she's never been to, assuming that everyone's an idiot and the service will be horrible. It's a miserable experience for the rest of us, and I've actually apologized to the wait staff and added to the tip because of her behavior.

[2Blonde]

Yeah, I used to go out to lunch occasionally with someone who always had a complaint about something (the food, the service, how long the wait was, etc...). They would always start with "I don't mean to complain, but...". It always drove me crazy because I just wanted to enjoy the food.

[Condemned 2 HelLA]

Worst drive-through experience was at a DQ:

Speaker: What would you like?

Me: I'd like a large strawberry milkshake

Speaker: Large strawberry milkshake, what would you like to drink?

Me: Large strawberry milkshake?

Speaker: Large strawberry milkshake, what size?

Me: Large strawberry milkshake!

Speaker: Large strawberry milkshake, what flavor?

Me: Large...strawberry...milkshake...only.


".......and then?????"
"No 'and then'"!"
".......and then?????"
"No 'and then'"!"

[TheZackAttack!]

I went once to a Wendy's with a friend, we were carpooling for work. She was a total ass from the moment she started ordering at the drive-thru.

"Make sure you give me my tomato on my chicken sandwich, because you didn't do that last time. And make sure the fries are fresh AND salted!"

Now, she may not have gotten her tomato last time and perhaps the fries were sitting around and unsalted. But that doesn't mean she should just assume it's the same people there this time and that they are morons (particularly with the high turnover of places like this). I was totally embarassed.

Well, we get to the cafeteria at work with an hour before our shift and sit down to our meal. I took her fries out and I swear, they looked like they were covered in snow, they had so much salt on them. Not only that, whoever was back there not only put enough salt to saturate them, but then carefully put about six of the little to-go salt packs in the fry carton. Strategically placed, I might add.

Well, I just busted out laughing. I know some of you will disagree with me here but she was being a total ass in assuming they were all idiots who would fuck up her order. She was VERY condescending in her tone as well, slowing her speech down as if they were too stupid to understand her order at regular talking speed. So, I thought it served her right. She was furious but I was cracking up. They obviously paid verrrry close attention to what she wanted. The fries were indeed fresh, and VERY salted.


Your friend sounds like she got what she deserved. I worked for Whataburger back in highschool and I'll tell you, we didn't put up with shit. And its always women too. Im sure they also spit in your friends burger, that I can promise you they did.

[CharlieMac]

Man, I love Chi-fil-a for breakfast.

[BurgerKing]

If you'd have it your way you'd never have any problems.

[Samr]

The way I figure, if you are getting fast food, assuming you aren't shorted anything, you are not allowed to complain. You go there with the express purpose of getting something quick and if someone forgets you said "no tomato or onion" then just take it off. Wanted ketchup but didn't get it? Deal. And fries, you take the way they are. Being fresh or stale is up to when they made them inside, not based upon your specific order.

Want the right to complain? Then go sit down and eat at a place where they work for tips.

It's called a drive-thru, and once your ass is through, you are through as well.

No I've never worked at any place like this, but yes I am a frequent customer. Taco Cabana has always messed up my order, and I've never complained.

[Sunshine]

Yeah, I used to go out to lunch occasionally with someone who always had a complaint about something (the food, the service, how long the wait was, etc...). They would always start with "I don't mean to complain, but...". It always drove me crazy because I just wanted to enjoy the food.


I used to work with a lady who was very, shall we say...vocal about EVERYthing. When we would go eat out for lunch, after we'd placed our orders, she would say to the wait person "we're on our lunch hour so can you bring ours out a little earlier??"

I mean, wtf? I'm sure 75% of the other people in there at that time were also there on their lunch hour from work. Wasn't like we were an anomaly!

[TheTruth]

you guys are fucked. (http://youtube.com/watch?v=5p1dFdlcENQ)