Any problem with Google search and Yahoo ?

[lefty]

Don't seem to work :bang

[lefty]

:bang:bang

[Trainwreck2100]

close your firefox and open it again

[Slomo]

Oooops sorry about that!

We're working on it:
http://www.it.utah.edu/services/helpDesk/connectedhelp/actiontec/images/PlugWall.jpg

[lefty]

close your firefox and open it again

I'm using both Firefox and Opera.

I closed them and reopened again, it didn't worked.

I also restarted my PC, not to avail

[Slomo]

I'm using both Firefox and Opera.

I closed them and reopened again, it didn't worked.

I also restarted my PC, not to avail

Start->run->type "cmd" and press enter->type "ping www.google.com" and press enter.

Is the ping succesful? if not what does it say?

Oh and what OS are you using?

[lefty]

Start->run->type "cmd" and press enter->type "ping www.google.com" and press enter.

Is the ping succesful? if not what does it say?

Oh and what OS are you using?

I'm using WIndows XP.

The ping is not succesful :depressed

[Slomo]

I'm using WIndows XP.

The ping is not succesful :depressed

OK

What's the error message? What does it say when it can't do the ping? (just copy/paste the whole thing)

[Slomo]

And confirm for me that you can ping www.spurstalk.com

[lefty]

Packets

Sent=4
Received = 4
Lost=0 (0% loss)

Approximate round trip times in milli-seconds:

Minimum=24 ms; Maximum=25 ms, Average=24 ms

[lefty]

Packets

Sent=4
Received = 4
Lost=0 (0% loss)

Approximate round trip times in milli-seconds:

Minimum=24 ms; Maximum=25 ms, Average=24 ms

That's for Google

[lefty]

And with ping SPurstalk I have :

123 ms, 123 ms and an average of 123 ms

[lefty]

Yahoo.com

19 ms, 20 ms and 19 ms

[Slomo]

ping google.com

Pinging google.com [72.14.207.99] with 32 bytes of data:

Reply from 72.14.207.99: bytes=32 time=274ms TTL=238
Reply from 72.14.207.99: bytes=32 time=297ms TTL=238
Reply from 72.14.207.99: bytes=32 time=218ms TTL=238
Reply from 72.14.207.99: bytes=32 time=446ms TTL=238

Ping statistics for 72.14.207.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 446ms, Average = 308msSo it looks something like that, except it doesn't go through?

You do get the line saying "pinging..." and an IP number?

[Slomo]

Have you by any chance just updated XP to sp3 or done a bios update?

[lefty]

ping google.com

Pinging google.com [72.14.207.99] with 32 bytes of data:

Reply from 72.14.207.99: bytes=32 time=274ms TTL=238
Reply from 72.14.207.99: bytes=32 time=297ms TTL=238
Reply from 72.14.207.99: bytes=32 time=218ms TTL=238
Reply from 72.14.207.99: bytes=32 time=446ms TTL=238

Ping statistics for 72.14.207.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 446ms, Average = 308msSo it looks something like that, except it doesn't go through?

You do get the line saying "pinging..." and an IP number?


Exactly

I do get " pinging....IP number "

Except that I have 205 instead of 207

[lefty]

Have you by any chance just updated XP to sp3 or done a bios update?

No

[Trainwreck2100]

are you using a laptop or a desktop?

[lefty]

are you using a laptop or a desktop?

Desk

[Slomo]

That's very strange, because the pings prove you have internet access and your dns is also OK (you can reach the servers).

So what happens? the webpage loads but the search doesn't work or you don't even get the google webpage?

[E20]

Don't seem to work :bang

DOESN'T seem to work. Not Don't.

[lefty]

DOESN'T seem to work. Not Don't.

I know that.

It wasn't on purpose, but thks for helping us with that Google problem :D

[Trainwreck2100]

try restarting your modem

[lefty]

That's very strange, because the pings prove you have internet access and your dns is also OK (you can reach the servers).

So what happens? the webpage loads but the search doesn't work or you don't even get the google webpage?

GOOGLE: I can access the main page, but when I want to search something, it doesn't work; I can access Gmail' main page too, but not the mailbox.
Oddly Google Map works well

YAHOO: I can't access it

[lefty]

try restarting your modem

I did that too

[Slomo]

GOOGLE: I can access the main page, but when I want to search something, it doesn't work; I can access Gmail' main page too, but not the mailbox.
Oddly Google Map works well

YAHOO: I can't access it

It's difficult to do like this but I would guess there's something wrong with your browser or router.

Assuming you have already reset your router and PC, I would check for spyware/viruses (some of those integrated toolbars - similar to Yahoo/google toolbars - can play havoc with access to search engines). It is not normal that you can reach yahoo with ping, but not with a browser.

A badly configured parental control filter could also be at fault, but I'm assuming your not using one :)

[lefty]

It's difficult to do like this but I would guess there's something wrong with your browser or router.

Assuming you have already reset your router and PC, I would check for spyware/viruses (some of those integrated toolbars - similar to Yahoo/google toolbars - can play havoc with access to search engines). It is not normal that you can reach yahoo with ping, but not with a browser.

A badly configured parental control filter could also be at fault, but I'm assuming your not using one :)

Well, I have trouble accessing those 2 with all my browsers (FF, Opera, IE):depressed:depressed

I don't a whole integrated toolbar in any of them (but I do have the small google search thingy on the side)

What is a parental control filter ? :D

[Slomo]

Well, I have trouble accessing those 2 with all my browsers (FF, Opera, IE):depressed:depressed

I don't a whole integrated toolbar in any of them (but I do have the small google search thingy on the side)

What is a parental control filter ? :D

That's why I'm suspecting spyware (it would actually influence all installed browser).

I mentioned the google toolbar only as an example of what a toolbar is - there's nothing wrong with the legit ones.

Try to run an anti spyware program or two...


This is a stupid trick and not a fix but it might help use this URL: www2.yahoo.com or try typing the yahoo ip directly (you got it atop your ping results).

[Kori Ellis]

It happens sometimes to me with Google (never yahoo, I don't think). Sometimes I can't use google search, gmail, etc.

It has something to do with my ISP and Google. Usually I have to wait it out and clears up in a day or so.

[lefty]

That's why I'm suspecting spyware (it would actually influence all installed browser).

I mentioned the google toolbar only as an example of what a toolbar is - there's nothing wrong with the legit ones.

Try to run an anti spyware program or two...


This is a stupid trick and not a fix but it might help use this URL: www2.yahoo.com or try typing the yahoo ip directly (you got it atop your ping results).

Thanks for your help Slomo

I'll run an anti-spyware, and I will let you know

[lefty]

It happens sometimes to me with Google (never yahoo, I don't think). Sometimes I can't use google search, gmail, etc.

It has something to do with my ISP and Google. Usually I have to wait it out and clears up in a day or so.

Interesting.

If the anti-spyware doesn't change anything, I guess I'll have to wait

[lefty]

Slomo, I found the solution !

I ran tons of scans, anti-spywares.....still nothin' :depressed

I was checking my Recycle Bin (out of desperation), and of all the files that were in it, the " Desktop.ini " was the 1st one I clicked on; I don't know WTF it was doing in there......anyway, I clicked on "restore", and voila !!!

Everything is working fine: Google, Yahoo, Gmail.

:elephant:elephant:elephant:elephant:elephant :danceclub

[Slomo]

Slomo, I found the solution !

I ran tons of scans, anti-spywares.....still nothin' :depressed

I was checking my Recycle Bin (out of desperation), and of all the files that were in it, the " Desktop.ini " was the 1st one I clicked on; I don't know WTF it was doing in there......anyway, I clicked on "restore", and voila !!!

Everything is working fine: Google, Yahoo, Gmail.

:elephant:elephant:elephant:elephant:elephant :danceclub

Well I'm happy for you, but WTF has desktop.ini to do with google?

It's a windows configuration file, actually if you do a search for it you might find tens or even hundreds of those files.

Could you please open that exact file with notepead and copy/paste it's content in here, I'm reall curious why it fixed your problem.

[lefty]

Well I'm happy for you, but WTF has desktop.ini to do with google?

It's a windows configuration file, actually if you do a search for it you might find tens or even hundreds of those files.

Could you please open that exact file with notepead and copy/paste it's content in here, I'm reall curious why it fixed your problem.

If they are hundreds of them, I don't know if I'll be able to find it, unless I check the properties of each one of them.

[Slomo]

If they are hundreds of them, I don't know if I'll be able to find it, unless I check the properties of each one of them.

Forget about it, I thought you knew which one it was.

[lefty]

Ok, I was forced to re-install Windows.

Now it's perfect :king