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  1. #1
    Since 1992 Brutalis's Avatar
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    Well I have told my girl not to download or click from people on Facebook and she did anyways. She downloaded some extension on Firefox offered by some link on Facebook for profile themes and . So as soon as she installed and selected a theme she got ads all over her FB page and Firefox turns to a red screen and says there are security threats.

    It found trojans and all kinds of trackers and .

    I ran Malwarebytes and it found some stuff and I got rid of it. I got rid of her extension on FF but it's still doing the same thing.

    On her FB there are still ads on it that are not on my own FB when I am on the laptop. She did all of this on the desktop.

    So how do I get rid of this ?

  2. #2
    Texas Dragon TwAnKiEs's Avatar
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    super anti spyware may help i know it gets rid of the hard ass

  3. #3
    Since 1992 Brutalis's Avatar
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    I thought Malwarebytes covered that.

  4. #4
    Texas Dragon TwAnKiEs's Avatar
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    aparently it doesnt lol

  5. #5
    jthelps.wordpress.com
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    try uninstalling firefox
    deleting the folder off your HD

    run MWB one more time
    reinstall FF

  6. #6
    No darkness Cry Havoc's Avatar
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    Run MalwareBytes in safe mode, for starters. Or set it to run before Windows fully boots.

  7. #7
    Since 1992 Brutalis's Avatar
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    Run MalwareBytes in safe mode, for starters. Or set it to run before Windows fully boots.
    Not sure how to do this. I ran both MalwareBytes and SuperAntiSpyware and Super found things Malwarebytes did not both with updated definitions. Not sure if that means anything other than the obvious though.

    Ole girl hasn't been on her FB today so I'm not sure if the ads are gone yet either.

    Uninstalling FF and deleting the folder, the reinstalling sounds like a good idea however.

  8. #8
    A neverending cycle Trainwreck2100's Avatar
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    and when you're done hit you're girlfriend with the sweetest taboo for being a '

  9. #9
    Texas Dragon TwAnKiEs's Avatar
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    and when you're done hit you're girlfriend with the sweetest taboo for being a '


    lol

  10. #10
    Clutch Technology Clutch's Avatar
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    Tools > Addons

    Make sure it didn't install any addons like Tool bars and such. Wouldn't hurt to run SUPERAntiSpyware and Ccleaner (Cleaner & Registry) on your machine as well.

    -Clutch

  11. #11
    Since 1992 Brutalis's Avatar
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    Ran Super, ran Malwalebytes, ran CCcleaner, nothings changed. I am trying to uninstall Firefox and then delete the file folder in programs, but it won't let me because I don't have permission. A box that says "try again" pops up.

    What sucks is my girl did this on my uncles desktop and he don't have a clue and I'd like to keep it that way..

  12. #12
    Clutch Technology Clutch's Avatar
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    Sounds like she needs her own laptop and not know the password to yours.

  13. #13
    Texas Dragon TwAnKiEs's Avatar
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    Ran Super, ran Malwalebytes, ran CCcleaner, nothings changed. I am trying to uninstall Firefox and then delete the file folder in programs, but it won't let me because I don't have permission. A box that says "try again" pops up.

    What sucks is my girl did this on my uncles desktop and he don't have a clue and I'd like to keep it that way..
    find the strongest magnet around and place it on the HDD = no more virus (or anything for that matter)

  14. #14
    All Hail the Legatron The Reckoning's Avatar
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    link her fb page so we can figure out whats going on

    if not, youll have to buy youre uncle a new pc.

  15. #15
    jthelps.wordpress.com
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    Ran Super, ran Malwalebytes, ran CCcleaner, nothings changed. I am trying to uninstall Firefox and then delete the file folder in programs, but it won't let me because I don't have permission. A box that says "try again" pops up.

    What sucks is my girl did this on my uncles desktop and he don't have a clue and I'd like to keep it that way..

    you still having that problem brah?

  16. #16
    Poker Phenom. Heath Ledger's Avatar
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    Dude if you didn't run those programs in safe mode your wasting your time it's a must

  17. #17
    da heat takin ova
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    son. First of all u need 2 do the following.

    1. dont listen 2 da n00bs.
    2. Use a different internets access point and get da name of da virus by doin hijackthis thang on their forums and by using conventional methods such as antivir/antimalware/etc. This should be pretty straighforward.
    3. Wit internets acces from 2 u gotta search for the proper way to remove that problem and that problem only unless u want to reinstall loads of thangs and be unsure of your success in removing da app.

    Biggest problem da casual user has wit dis is that he searches for a general problem 2 a specific one.

    God bless.

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