We have cancelled your order because your account is on hold

[Venti Quattro]

This status appeared in Google Wallet after my 21st application purchase, Before this, I have done 20 consecutive purchases in one sitting.

How do I get rid of this problem? I have done like change pin, bla bla bla, but nothing has happened. Tried to purchase a couple of more times after doing the tips I saw online. I've already wasted a significant amount of money because of it.

[Trainwreck2100]

what are you buying? just bought GTA3 for a buck

[Trainwreck2100]

also
http://support.google.com/googleplay...cy&policy=apps
fill out the form, when i did they called back in less than an hour

[Venti Quattro]

what are you buying? just bought GTA3 for a buck

7 Little Words for Android. It's got a lot of in-app purchases and I was gonna buy them all at once so I can play non-stop.

[Trainwreck2100]

7 Little Words for Android. It's got a lot of in-app purchases and I was gonna buy them all at once so I can play non-stop.

did you fill out the form?

[Venti Quattro]

did you fill out the form?

I don't know which category to select.

[Trainwreck2100]

the link i gave you is the app tab

[Venti Quattro]

Still don't know what to fill up. it

I just want to purchase apps, why does Google have to make it hard for me.

[Trainwreck2100]

Still don't know what to fill up. it

I just want to purchase apps, why does Google have to make it hard for me.

just pm me your damn name and phone number and i'll fill it out for you

[Venti Quattro]

just pm me your damn name and phone number and i'll fill it out for you

Holy I had it figured out.

[Trainwreck2100]

Holy I had it figured out.

so all you had to do was hit "call me"

[Trainwreck2100]

Holy I had it figured out.

so did they fix it?

[Venti Quattro]

so did they fix it?

Not yet. They're still looking into it.

[leemajors]

i'm assuming these were all packs you purchased with no issues on your iPhone

[Venti Quattro]

i'm assuming these were all packs you purchased with no issues on your iPhone

YES. MOTHER ERS

[leemajors]

weird though, I know people who work in iTunes store support and if Google is using SAP it only takes a few clicks to remove an account hold.

[Trainwreck2100]

after it's done complain to try and get free , google's pretty good at giving away free , bring up you never had that problem with ios

[Venti Quattro]

after it's done complain to try and get free , google's pretty good at giving away free , bring up you never had that problem with ios

They do that? How much do they allocate for freebies?

[leemajors]

They do that? How much do they allocate for freebies?

probably the agent's discretion as long as they can justify it in their notes.

[Venti Quattro]

Thanks. I hope this gets sorted out asap. I don't even want the free stuff. I JUST WANNA BUY APPS GOOGLE

[leemajors]

they fix it?

[Venti Quattro]

they fix it?

They did. And apparently it was through a fault of my own. I have the complete credit card address (for billing and delivery) but I forgot to put my complete home address on the other tab in settings.