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  1. #1
    Rum and Coke SupremeGuy's Avatar
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    Ever since the channel lineup change, I noticed that I don't get FSSW or NBA TV in HD anymore. Anyone else experiencing similar problems? I called earlier today about it and they said that no one else had complained but that they were going to look into it. ing assholes better fix that before the start of the season, tbh.

  2. #2
    The Show Must Go On TE's Avatar
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    Didn't notice until now...will call and about it like a ghetto Mexican tbh.

  3. #3
    Rum and Coke SupremeGuy's Avatar
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    Sucks that we're having this problem but at least now I know it's not a problem from my end.

  4. #4
    Veteran illusioNtEk's Avatar
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    Issue should be resolved within 2-3 days

  5. #5
    Rum and Coke SupremeGuy's Avatar
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    Issue should be resolved within 2-3 days
    That's what they told me too. lol

  6. #6
    Rum and Coke SupremeGuy's Avatar
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    Bump.

  7. #7
    Club Rookie of The Year DJR210's Avatar
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    Issue should be resolved within 2-3 days
    Does TWC know you provide customer service on Spurstalk?

  8. #8
    Rum and Coke SupremeGuy's Avatar
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    Does TWC know you provide customer service on Spurstalk?
    Does he really or are you just laughing at his post?

    Cause yeah, I found his post a bit odd. If he does work for TWC, that'd be pretty handy to have around for when they're ing up.

  9. #9
    Veteran illusioNtEk's Avatar
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    Does TWC know you provide customer service on Spurstalk?
    lol

    Im not providing customer service thru ST no. I do however work for TWC as you know

  10. #10
    Rum and Coke SupremeGuy's Avatar
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    Oh , nice. Did they barely discover this problem when I called and ed? lol

  11. #11
    Club Rookie of The Year DJR210's Avatar
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    illusioNtEk, I'm looking at a possible switch to TWC..Looking for TV and internet..what can you do for me?

  12. #12
    Derrick White fanboy FkLA's Avatar
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    Not just the valley. Im in NW SA and getting the same . Hate that tiny picture.

  13. #13
    Alleged Michigander ChumpDumper's Avatar
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    Not just the valley. Im in NW SA and getting the same . Hate that tiny picture.
    Just zoom your TV picture for the time being.

  14. #14
    TB 2 TB Silver&Black's Avatar
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    Ever since the channel lineup change, I noticed that I don't get FSSW or NBA TV in HD anymore. Anyone else experiencing similar problems? I called earlier today about it and they said that no one else had complained but that they were going to look into it. ing assholes better fix that before the start of the season, tbh.
    Dude I live in Mississippi and I'm with Comcast (Time Warner...same thing). I don't get NBATV in HD either...WTF. Been off for bout 2-3 days. I can get NBA TV in SD but not HD. It's not you...it's a bigger problem.

  15. #15
    Rum and Coke SupremeGuy's Avatar
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    lol

    Im not providing customer service thru ST no. I do however work for TWC as you know
    Dude, what the is up with NFL day games not recording? I always have them set to record and for some reason this year, they don't record unless I'm actually watching it at the same time. I ing woke up late and pressed play, but the screen goes blank and doesn't show anything recorded. It's been happening all season. Never had this problem before.

  16. #16
    I needs six for my fix. UnWantedTheory's Avatar
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    Dude, what the is up with NFL day games not recording? I always have them set to record and for some reason this year, they don't record unless I'm actually watching it at the same time. I ing woke up late and pressed play, but the screen goes blank and doesn't show anything recorded. It's been happening all season. Never had this problem before.
    Specifically NFL day games? If you are having issues recording in general it could be a bad box. Call in and schedule a trouble call so a tech can come determine what's what. If it is a headend(engineering) issue, which I doubt, technicians should most likely know about it.

  17. #17
    Rum and Coke SupremeGuy's Avatar
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    Yeah man, from what I've seen it's just NFL day games. lol It's weird as . Everything else I set to record, records. And I say day games, cause it's let me record Sunday night and Monday night games.

    ing TWC ting on me

  18. #18
    BOlieve manufan10's Avatar
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    Switch to Dish.

  19. #19
    Club Rookie of The Year DJR210's Avatar
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    Yeah man, from what I've seen it's just NFL day games. lol It's weird as . Everything else I set to record, records. And I say day games, cause it's let me record Sunday night and Monday night games.

    ing TWC ting on me
    Call em and demand a credit. Don't hold back on the amount you ask to be credited. Don't stop until they back down.

  20. #20
    Rum and Coke SupremeGuy's Avatar
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    Call em and demand a credit. Don't hold back on the amount you ask to be credited. Don't stop until they back down.
    I called last night and did just that, actually. They said their engineers are working on fixing the NBATV and FSSW problems and they made an appointment for some guy to come check out my box for NFL day games. lol Mother ers, tbh.

  21. #21
    Roll The Dice Hook Dem's Avatar
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    Get UVERSE!!!!!!

  22. #22
    Rum and Coke SupremeGuy's Avatar
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    TWC called me when I wasn't home and they told my girl that they've fixed the issue...

    So I get home all excited and check, and it's the same.

    Has the issue been resolved for anyone?

  23. #23
    I needs six for my fix. UnWantedTheory's Avatar
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    TWC called me when I wasn't home and they told my girl that they've fixed the issue...

    So I get home all excited and check, and it's the same.

    Has the issue been resolved for anyone?
    I thought you said it was just NFL day games that was the issue? If you are referring to the lineup probs. & if they are indeed an engineering issue than a technician can not help that and it will just take time to get fixed. Also, how many weeks have you had the issue with day games not recording? That honestly doesn't sound like a TWC issue if that is the only thing not working. If it happened once than maybe there was a service issue, but it is just as likely to be a broadcast issue bro.



    EDIT: Just re-read prior comments. So I now know it is an ongoing issue. I will try to dig up some info to see what could possibly be the problem. Try to reschedule the TC appt. and if they call to say they fixed it just tell them you demand a technician to come out as there are a few ongoing issues and you don't have time to go through it all on the phone.

  24. #24
    Rum and Coke SupremeGuy's Avatar
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    NFL day games not recording is a separate issue, tbh.

  25. #25
    I needs six for my fix. UnWantedTheory's Avatar
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    NFL day games not recording is a separate issue, tbh.
    The only thing I could think of is that you may be experiencing signal issues at those particular frequencies on the channels you are attempting to record on. If that is the case a tech will definitely be needed at yo casa homie.

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