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Call tech support.
I can't get one of my audiobooks into itunes. Thus, i also can't get it onto my ipod. I would click on "Add file" and double click on it. But it doesn't so up into the library in itunes. Any ideas why? How to fix it?
Call tech support.
I bought that new Motorola SLVR that is Itunes compatable. That is tight.
There's no custom service number.
What is the format of your audio book?
Where did you get it?
Did you digitize it yourself?
It's mp3. I downloaded it off of Limewire.
Can you import it in itunes?
if you can right click on it and chose "get info" and go to the summary tab.
Copy the properties and paste them here
I can't even import it.
Can you open it in any software?
If you can't it's either corrupt or encoded in a strange way. To help you further I need to know the encoding properties of the file.
When I try to import it says " the file "audiobook.mp3" cannot be imported An unknown error occurred (-50)."
I can listen to the audio in limewire, and any other audio player.
Many times i can just rename the file and then it can be added to the library.
Windows media player or any other player usually have a "properties" options where it show you the bit rate, the encoder that was used, the size.....
Can you post those?
Duration 3:25:16
Bit Rate 48kbps
Channels 2(stereo)
Audio sample Rate 44kHz
These look OK. Any more info? Which player did you get the above info from?
Dell Jukebox
I'm not familiar with that software. I have to assume there's something wrong with the file itself (a piece missing, corruption of the file that happened during the download, ...)
If you can listen to the whole thing and that there are no "glitches" then the situation is even more confusing.
But then again it's p2p so everything is possible...
Okay. Thanks anyways.
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