That was awesome.
Sorry if this has been posted.
http://media.putfile.com/Verizon-Bad-Math
It's very long, but I'm pretty sure you get the point in the first few minutes. Just imagine that times 1,000.
Listening to this gives me a headache...
I remember hearing it when it was first posted... that poor guy.
There is no way I'd have the patience to sit on the phone and try to explain it 12 times when it's so damn obvious.
Stupidity at its best.
i stopped listening after dude didnt know the difference between .002 of a dollar and .002 of a cent...... that should be fired......
thats what happens when you hire people straight out of high school and give them a manager spot....... even ppl out of high school cant be this dumb!
This is one of those times you want your call taken by an Indian.
Good call... our CSR jobs shouldn't be outsourced because they are cheaper... just because Indians know the difference between dollars and cents!
you are a smart man.... i would shake your hand right now if i could
unless of course, it's a female. i thought it was against tradition to show respect or acknowledgment to them?
it is.... that , she better be covering her face with a scarf or some .... and whats she doing on the internet in the first place.... doesnt she have some cooking or cleaning to do......
Ten times the intelligence at one-tenth the price...
Can somebody explain to me how it is we are an economic superpower, when half the country is functionally illiterate?
My mother ran an engineering company for about 15 years. One of their engineers was a Chinese man. He had two masters degrees, one in civil and the other in environmental, spoke excellent english, had plenty of marketable business skills... and he was in therapy because he considered himself a failure.
I think it's their standards that we can't compete with, not their intelligence.
Brains are pointless if one does nothing to develop them.
Oh well.
Wow...this sounds like my call to Citibank. ing awesome. I was laughing so much I couldnt hang up. The dude HAD to KNOW I was ing with him after a certain point. It was memorable to say the least.
I've had calls like that. ... It makes me want to
But at any rate he should know that it's not going to be that cheap in Canada. I'd investigate only before listening to the sales rep. if they said it was that cheap.
Why should he know? Isn't that the sales rep's job?
He was quoted a rate, questioned it and then had the rep write it in his account notes.
I understand what you are saying. Just for myself that sounds way too cheap. They should handle customer service better they could loose a lot of customers that way.
He should have said...first off...can you get someone there that's good at math on the phone...
Ha, as if Inidan customer service is any better. I have to put up with the same bull no matter who I call, but at least I can understand Americans (most of the time).
What, there's no Manny vS. Time Warner, Manny vS. BB or Manny vS. The World audio on the intraweb yet?
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