The use of commercial tools on the sites departs from federal web-team conventions. Davisson, the senior counsel at the EPIC, described the studio’s work as “trying to establish their own sort of fly-by-night version of what federal agencies normally do with added tracking technologies and less oversight”.
This is most apparent in the NDS’s employment of user tracking prior to outreach from the Guardian, such that when a member of the public visited one of the studio’s federal websites, a commercial tool called PostHog recorded what they did on the page.
PostHog’s session-recording feature, which can replay every click, scroll and keystroke of a visitor’s time on a webpage, is installed in the code of all four sites and enabled on two of them. On the remaining two, the recording is held inactive only by a single setting inside PostHog’s dashboard, which can be changed by whoever controls the website at any time.
The Guardian emailed PostHog for comment on its apparent provision of tracking tools to the NDS, but received no response.

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