Wow what assholes. $2000 is a drop in the bucket of what they'd be paying had she opted for full care, as you said. You should bill them for the hours of round the clock nursing care you provided.
BCBS is the same racket that billed my sister-in-law for an ambulance ride following her accident, because she could have driven herself to the hospital. I almost died laughing when I heard her yell at them over the phone "Drive MYSELF?? My left leg was laying in the street! I drive a ing standard!!"![]()

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