Reply With Quote
That's exactly what "pre-owned" means. It sounds more appealing, obviously. They made the switch from "used" a few years ago....
here's how it works. someone trades in a vehicle that needs a major repair instead of getting it fixed. dealer sticks it on the used ca...er, "pre-owned" lot and lies in wait.
pretty simple and pretty ty.
That's exactly what "pre-owned" means. It sounds more appealing, obviously. They made the switch from "used" a few years ago....
When you go to certain lots, you also expect the cars they ahve there to be of a certain quality. You don't expect to have a transmission problem on a late model vehicle, but happens.
I would think the dealership would accomadate you. YOu should have a 500 mile warranty, most used dealers do.
My boyfriend summed it up like this.....
his job is to get into your wallet....and the buyers job is to protect it.....most of the time a litte of both happens....the salesman make a fair commission and buyer is satisified with the price, service, and professionalism of the buying experience.....most people aren't greatly upset if they are treated well....and the price is not always as important as one may always think.
Would got to any store for say a computer and they treat you like s of the earth...even though the price is good or a restraunt that has great prices but lousy service and ambiance.....the buying experience is very important and greatly underated in any industry.
I've been in sales, and I've NEVER taken that approach. I've always taken the approach that my job was to provide my client with the best possible solutions to their situation. I walked into sales situations with people I never knew and told them to stick with or take a different product because it was better for them. My primary goal was never to get into their wallet, and I did quite well commision wise.
Your boyfriend summed up exactly why I hate car salesmen.
And furthermore, if I have to all of the work to protect myself that you and others mentoined above, I am not having a good buying experience. I'm having to fight off someones from going in my ass.
What dealership?
You could have asked for the invoice on how much they paid for the car. You could possibly have made a better purchase.
How do you really know they didn't check it out? Maybe it was an underlying problem that was undetectable.
I do know that many dealerships actually do a very in depth check of their vehicles before they are put out on the lot.
i like ambiance that doesn't consist of someone set out to maximize what they take out of my wallet by putting a defective vehicle on the lot and acting like it is 'like new' without any potential major repair worries.
seriously. i didnt even haggle on price. i was not confrontational with the salesman. I did a search of area dealers, thought this would be a good truck from a good dealer and bought it.
On a lighter note...no one has to worry about getting the big POS I traded in for my current car, they called the junk yard right there to see what they'd give them for it.
it was detectable once you went into the higher gears for a little bit of time. , i don't know if it even would've shown up in a highway test drive.
apparently this wasn't one of those dealerships.
Doesn't Texas have some kind of "Lemon Law" for this sort of thing?
for new vehicles, yes.
I just bought a new car yesterday. I wish I knew if I really got a good deal. I do like the car though.
Actually it is the dealership that is that way......and you are right many salespeople do that.
What type of sales?
was commission only?
I don't mean to say he takes that approach....he has told me stories of how he switched the train of thought because the buyer was getting a car that was too big or just the wrong one for him......many times sacrificing a couple of hundred dollars to close a deal.....many times he would get what they call a "mini".....the least he can make on a car deal no matter the price. Alot depends on how upside-down the original owner was with the car or what they payed for the car.
He belives that you treat people with respect and the numbers will even out where all parties will be satisfied.
Don't generalize....if one doesn't like the service...leave...it is that simple.....so if you are feeling you are getting "screwed"....leave...if you don't it is also your fault.....if someone keeps hitting you do tell "please. I want some more" no.......you get the out of there.
Try Edmunds.com
That is true......does the vehicle have a manufacture's warranty?
Many car companies do....example I have a 2001 Hyundai Accent.....it was used and came with 6yr/60,000 mile warranty.....I have had no trouble with it barring one dead battery and other general maintainenece
Or www.cars.com
Click and Clack are great.
oh well, it. the bad thing for this dealership is that i have plenty of family and friends in the area and would've recommended the dealer otherwise...
Everyone wants a good deal.....but being satisified with the purchase is important too.
I worked Insurance (health) sales as well as some Annuity sales. And yes, it was commision only. I didn't eat if I didn't sell.
And buying a car involves way too much protecting oneself for me to ever like carsalesmen. They have no motivation to keep my happy as a customer longer than it takes to get me off the lot.
You keep saying that, but what you fail to see is that they are basically the same thing. What about the buying experience is a car salesman going to improve to the point that I don't want the lowest price possible on a vehicle I am purchasing?
You never really told what was actually said between you and the dealership....you never even told us which one either.....something tells me you are omitting...on purpose.....vital information....and you are just upset because you did not make a smart purchase
anyone can feel like they are getting the run around if they are upset to begin with.
Did you really tell the dealer or what is really going on?
That is not always true.....
Say you see a TV set for a cheaper price at Circuit City.....some $50 cheaper than at Best Buy for the exact same model and make
You go to C.C. for the great price and no one is wanting to get the purchase moving forward. After waiting for a hour with no other customers in the store you finally have a salesperson approach you. They know nothing about the item. You then wait a little while longer for someone who knows something about the TV. after 2 hours you finally get to the paperwork you may have questions and the person knows little about your inquiry. You finally go to the service dept. and they less helpful. four hours later you are finally out the door all for a few bucks. You think to yourself that was a horrible experience. Say you can go to Best Buy for a few extra dollars you can get someone who knows what they are selling, the service dept. answers all your questions. and they even help you get it in your car.
You want to save a few bucks for crappy customer service.
The buying experience at any level is a lost art.
I'm sorry, but to me the comparison of a 2k (At MOST) television and a 20k vehicle and the purchasing process that goes around each is a horrible analogy.
A company should give me excellent customer service on a vechilce purchase simply based on the amount it is costing me. If the person I'm dealing with needs a couple of hundred dollars more for me to actuallyg et service, I will take my business elsewhere and get that same car and the lowest possible price.
What you are saying just doesn't fly with me.
Apparently I got a pretty good deal.
The basic principle is the same.
My father is one that I have considered a miser.....but he would vehemently disagree with you.
He hates car salesmen for the same reasons you do but says the salesman/buyer relationship is just as important.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
