Bruce Bowen seeks more than $2 million in damages from Computer Nerdz

[leemajors]

What service license?You'd be surprised at how some of these places work.

i was assuming they were contracted by gateway to do authorized repairs, i have no idea if they actually are though.

[stranger]

Hmmm, now that I read this more completely it's possible that the other customer did indeed receive a new hard drive, not Bruce's -- but it may have been used to ghost Bruce's hard drive before to get the data off it before they sent it to Gateway. That's the quickest way to get the data off the bad hard drive before it completely fails. Then they burned the data from the new hard drive to the DVDs to give back to Bruce, but they neglected to erase the data from the ghosted hard drive before they installed it into the other customer's computer.

So it could indeed have been a new hard drive the customer received -- just one that unfortunately had Bruce's personal data copied onto it. Poor procedure and very sloppy work by possibly multiple technicians if that is the case.

This is probably closer to what happened. BTW, I am the "stranger" mentioned in the article. I am actually now trying not to answer media questions as the whole thing seems to have gotten very confused, but this article is more accurate as to what happened:

http://www.mysanantonio.com/sports/b...n.3573df3.html

Basically, in my opinion, the Nerdz were very irresponsible in leaving a hard drive with backup photos and do ents lying around the office where a newbie could accidentally pick up that hard drive and attempt to install it in someone else's computer.

And, on top of that, they misplaced my hard drive. Of course, I'm not a Spur, but still, is my missing hard drive possibly now installed, or in danger of being installed, in someone else's computer? Because I never got my old hard drive back...they supposedly couldn't find it.

This issue isn't about Bruce Bowen or the Spurs or being famous...it's about computer technicians not being thorough and responsible with the data they handle. Computer fraud, iden y theft...these are serious issues these days.

Had Bowen's hard drive ended up in the hands of someone more unscrupulous than me, who knows what that person might have tried to do with the information on that hard drive?

[Kori Ellis]

Had Bowen's hard drive ended up in the hands of someone more unscrupulous than me, who knows what that person might have tried to do with the information on that hard drive?

Well thank goodness for that. You are a good person, stranger. I'm glad you just sought him out and let him know, instead of what you could have done.

[timvp]

Had Bowen's hard drive ended up in the hands of someone more unscrupulous than me, who knows what that person might have tried to do with the information on that hard drive?

Wow, welcome.

Props for reporting it to Bowen. That should be worth a couple karma points.

So was there any juicy Spurs related info on that computer?

[ChumpDumper]

Welcome stranger.

You did a good thing.

[stranger]

I honestly didn't look through the info much more than was necessary to determine that it was Bowen's and not a fan's. When I realized it actually must belong to Bowen, since there were legal and financial do ents on there, I read nothing and just sought some contact info so I could return to him what was his. I definitely did not want to return that drive to the Nerdz to where this could happen again.

[Kevin Blackistone]

I honestly didn't look through the info much more than was necessary to determine that it was Bowen's and not a fan's. When I realized it actually must belong to Bowen, since there were legal and financial do ents on there, I read nothing and just sought some contact info so I could return to him what was his. I definitely did not want to return that drive to the Nerdz to where this could happen again.

Joan, is that you?

[Useruser666]

Everyone is missing the most important thing this thread has brought out.

The "stranger" handle wasn't taken on this board yet!!! Unbelievable!!!