"However, in an email statement to CNN, a spokesperson for Target said the retailer wants "everyone who shops with us to feel welcomed, valued and respected and we strictly prohibit discrimination and harassment in any form. We are very sorry for this guest's experience at our store and immediately apologized to her when she made our store leaders aware of the situation."
"We have investigated the matter and believe that it was not a deliberate act but an unfortunate mistake that could have been avoided with a simple clarification," the spokesperson said. "We're taking appropriate actions with the team member, including additional training, to ensure this does not occur again."
https://www.cnn.com/2020/07/07/us/mu...rnd/index.html
Sounds about right to me.
Starbucks needs to come up with a system where the customer types in their own name to avoid like this