It looks like CutePDF creates PDF do ents, while Kori apparently wants to convert PDF do ents to another format (.doc), so maybe I was a little more helpful than you. She may not have thought of converting from PDF to plaintext, and so may have missed other options. I don't use Windows much, so I can't recommend any particular program there. If she just needs it for one do ent, she doesn't need to install a program (such as pdf995 with it undoubtably helpful ads). Instead, she can email her do ent to Adobe and get back the text, though I suppose a downside is that she might start getting spam from Adobe. Caveat emptor.