View Full Version : Computer Help Please
Kori Ellis
03-15-2005, 03:06 PM
This morning when I woke up, all of our computers were off (power surge/outage?).
We have surge protectors, etc.
When I try to turn one of them back on (it's a HP a420n) it doesn't come back on at all.
What should I do?
Johnny_Blaze_47
03-15-2005, 03:08 PM
Try resetting the surge protector (if it has a reset button).
Unplug both devices from the wall outlet and the surge respectively.
Try the computer directly into the wall to make sure it's not the power supply.
Kori Ellis
03-15-2005, 03:09 PM
I did all that, thanks.
Shelly
03-15-2005, 03:09 PM
eh...toss it and buy a new one!
Just kidding!
I have no idea!
Johnny_Blaze_47
03-15-2005, 03:11 PM
I did all that, thanks.
So then the computer didn't work at all?
Kori Ellis
03-15-2005, 03:12 PM
Correct, but there's a green light blinking on the back, right below where you plug in the power supply.
CrazyOne
03-15-2005, 03:15 PM
the green blinking light is probably the network card.
Kori Ellis
03-15-2005, 03:19 PM
Any other suggestions?
timvp
03-15-2005, 03:24 PM
the green blinking light is probably the network card.
That's what I thought it was too but it's not. It's a light that blinks when the computer is plugged in. If you unplug it, it blinks slower and slower until it stops.
:pctoss
jalbre6
03-15-2005, 03:28 PM
Did you try a new power cord?
maxpower
03-15-2005, 03:28 PM
Do the fans come on? Are there any beeps? If so how many and how long?
Kori Ellis
03-15-2005, 03:29 PM
I tried a new power cord.
Fans do not come on and there are not any beeps.
CrazyOne
03-15-2005, 03:30 PM
Check for electricity at the outlet. Plug in something else there directly to the wall and also into the surge protector. You may have just blown a fuse.
Kori Ellis
03-15-2005, 03:33 PM
I've already done that.
tlongII
03-15-2005, 03:35 PM
Check to see if the computer is under warranty.
bigzak25
03-15-2005, 03:37 PM
:lol
ducks
03-15-2005, 03:39 PM
unseed the video card and plug it in
unseed the memory and do the same
if have 2 sticks of memory
try it with just one in and then try it with other one
take the power supply out of another computer and try it in it
or buy one and then take it back if it does not work
Kori Ellis
03-15-2005, 03:40 PM
take the power supply out of another computer and try it in it
or buy one and then take it back if it does not work
I just got off the phone with the guy who fixed my laptop. He said that (the power supply) is likely the problem. We are going to take the computer to him later today and he said he can replace/fix it.
Thanks.
maxpower
03-15-2005, 03:45 PM
If the outlet works and you have tried a working power cord the next thing seems to be the powersupply...especially if the pc does not do anything at all. There may be at least 2 fans in the pc. One in the powersupply and one over the cpu. If you open the case and turn on the pc and the fans do not at least move a bit then I would check that next. By checking I mean get a new one. You can find a 350/400 watt for about $20 at this place off of bandera outside the loop(where the coastal mart in the marshall area is located).
Kori Ellis
03-15-2005, 03:46 PM
By checking I mean get a new one. You can find a 350/400 watt for about $20 at this place off of bandera outside the loop(where the coastal mart in the marshall area is located).
Thanks very much.
maxpower
03-15-2005, 03:48 PM
before messing with the memory/cards keep in mind that it went out on it's own and not from messing with the insides...unless you have a technically savvy poltergeist(technogeist?) I don't think the memory sticks or cards would unseat themselves. Keep it simple and logical when it comes to messing with the pc. step by step from the outside in..
Useruser666
03-15-2005, 03:54 PM
Power supply is dead. Just go to Best Buy or CompUSA. If you can find the exact same one as the one that's in your system, replace it and take the old one back for a refund. Oh and you didn't hear that from me! :lol
Solid D
03-15-2005, 04:06 PM
If a green light is on, it makes me wonder if its the main board and not the PS. A dead PS usually means no lights on the system. You did the right thing calling for service.
Solid D
03-15-2005, 04:09 PM
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=388431
For your reference...just in case you didn't already have.
Useruser666
03-15-2005, 04:13 PM
If a green light is on, it makes me wonder if its the main board and not the PS. A dead PS usually means no lights on the system. You did the right thing calling for service.
Well, does the PS fan spin at all? On rare occasions the computer may act like this when the backup battery on the mobo is dead. All Systems Go is a good place to get stuff fixed and there are fairly cheap too. They are on the corner of Wurzbach and Babcock behind the Texaco in that shopping center.
Solid D
03-15-2005, 04:16 PM
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph06788&product=388431&dlc=en&lang=en
Power Supply trouble-shooting guide
ducks
03-15-2005, 04:30 PM
you do not have to be a computer geek to fix a power supply
take cover off
take power supply out
put new one in
ducks
03-15-2005, 04:32 PM
it could be the main board,power supply or video
unlikely the memory
I have a power supply checker but you are to far away
ducks
03-15-2005, 04:33 PM
20 dollars for a power supply is cheap especially at a retail location
Aggie Hoopsfan
03-15-2005, 04:36 PM
Do yourself a favor if it's the power supply and buy a quality one. Yeah, you can buy one for $20, but at some point down the road I can guarantee you it will blow and take your motherboard, processor, hard drive, or some combination thereof with it.
Head to Altex (one store on 281, another on IH35 at Weidner) and get one there, or head to newegg.com and order one.
Antec makes great power supplies.
Kori Ellis
03-15-2005, 04:37 PM
We're going to just pay the computer guy we know to buy and replace the power supply for us.
spurster
03-15-2005, 04:44 PM
timvp must have downloaded something that was too hot for the computer to handle.
Kori Ellis
03-15-2005, 04:47 PM
No, we keep all the porn on the laptop. ;)
Brodels
03-15-2005, 04:54 PM
If a green light is on, it makes me wonder if its the main board and not the PS. A dead PS usually means no lights on the system. You did the right thing calling for service.
He's right. It could be either one. Nikki's Dell had the same problem about a month ago: the power went out and her computer died even though it was plugged into a surge protector. I initially suspected the power supply because I've had them die in similar situations before, but it turned out to be the main board.
So even though it could very well be the power supply, it's also very possible that it's the main board. If swapping the power supply doesn't help, look at the board next.
Useruser666
03-15-2005, 05:50 PM
You haven't been watering your computer have you? They tend to dry out in the low humidity we've been having. :lol
Johnny_Blaze_47
03-15-2005, 06:00 PM
Head to Altex (one store on 281, another on IH35 at Weidner) and get one there, or head to newegg.com and order one.
Just for anybody else on this side of town, I highly recommend ACS off of Bandera & Eckert.
maxpower
03-15-2005, 06:06 PM
Just for anybody else on this side of town, I highly recommend ACS off of Bandera & Eckert.
That's the one...
Their powersupply may be $20 but they have enough faith in them to give you a 1 year warranty. BB and CompUSA seriously overcharge for powersupplies...they are not high technology...there is no need to charge as much as they do.
Aggie Hoopsfan
03-15-2005, 06:11 PM
One year? That's scary. Antec covers theirs for three.
maxpower
03-15-2005, 06:31 PM
and probably charge 3x's the amount.
Aggie Hoopsfan
03-15-2005, 08:14 PM
Yeah, so what?
I'd rather pay for something that
1) the company stands behind for a longer length of time
2) has a known reliability to it. When PS units fail, they usually take other system components with them, personally I'd rather invest in something that I know I won't be potentially looking at a new motherboard and processor along with power supply yearly.
ducks
03-15-2005, 08:16 PM
also if a power supply goes it could burn out the hard drive (your important data you do not back up like A FOOL)and modem
power supply's are important!
Kori Ellis
03-15-2005, 08:20 PM
It's already fixed; it was the power supply. The same guy who fixed my laptop replaced it for us.
Aggie Hoopsfan
03-15-2005, 08:24 PM
Yeah it could do that too ducks. A blown PSU could take out anything plugged into it.
I backup my important stuff once a week so I'm not too worried about a drive getting hammered. Plus HDs are cheap.
Now, go burn out a mobo and CPU and you're looking at a $300+ bill. No thanks. All I use in building systems is Antec power supplies, never had one fail yet.
timvp
03-15-2005, 08:38 PM
Props to that guy Mark that fixed this computer. Changed out the power supply in ten minutes. Everything is working fine now.
If you ever have a computer problem and you are like me and hate taking apart computers, call 287-0465. The guy knows what he's doing.
Aggie Hoopsfan
03-15-2005, 08:46 PM
LJ, you realize that if you have any capability with a screwdriver you coulda fixed that power supply, right?
Take off the case to your computer, pull all the power cords off the components, undo the 4 screws holding the power supply to the case, pull the power supply, put in the new one, and reverse the order.
If y'all have any computer problems in the future just drop me an email, I'll walk ya through it.
Kori Ellis
03-15-2005, 08:48 PM
LJ, you realize that if you have any capability with a screwdriver you coulda fixed that power supply, right?
Take off the case to your computer, pull all the power cords off the components, undo the 4 screws holding the power supply to the case, pull the power supply, put in the new one, and reverse the order.
If y'all have any computer problems in the future just drop me an email, I'll walk ya through it.
Sure it's not much trouble, but you have to go to the store and buy the parts first.
This way is easier, we are out of our house running errands anyway -- we drop off the computer at the guy's house to fix and come back 30 minutes later and pick it up.
:)
timvp
03-15-2005, 08:53 PM
LJ, you realize that if you have any capability with a screwdriver you coulda fixed that power supply, right?
Take off the case to your computer, pull all the power cords off the components, undo the 4 screws holding the power supply to the case, pull the power supply, put in the new one, and reverse the order.
If y'all have any computer problems in the future just drop me an email, I'll walk ya through it.
My theory is if I pay someone else to fix it, I don't have to worry about messing up and I get to help the economy.
I do what I can for the common man.
:smokin
Aggie Hoopsfan
03-15-2005, 09:00 PM
:lol
That's cool. Y'all are good people, just wanted to make sure you weren't dropping large coin when all you need is a new part and a screwdriver to get it done.
:)
Kori Ellis
03-15-2005, 09:04 PM
AHF, the guy barely charges for labor.
When my laptop was broken, most people in here were telling me that I had to replace the motherboard or replace the computer completely. At the very least, Sony was telling me that it would be nearly $400 to fix and I would have had to ship the laptop to them and wait for 10 days to get it back. This guy fixed my laptop for $179 including the part and labor and I picked it up in 2 hours.
Today, the guy barely charged above the cost of the part and he was done in 10 minutes. Plus he has a great warranty.
The guy also sells new and refurbished laptops if anyone is interested.
BTW, we don't mow our own lawn either. It's just how we are. :lol
timvp
03-15-2005, 09:05 PM
BTW, we don't mow our own lawn either. It's just how we are. :lol
We don't? My work goes unnoticed.
:depressed
Kori Ellis
03-15-2005, 09:06 PM
Hahaha!
You've mowed the lawn once in the history of our marriage.
We outsource the job to a Rodent.
timvp
03-15-2005, 09:08 PM
It's not my fault the grass doesn't grow fast. If there was grass, I would mow.
:smokin
Solid D
03-15-2005, 09:10 PM
Hahaha!
You've mowed the lawn once in the history of our marriage.
We outsource the job to a Rodent.
Mouse does your yard?
Kori Ellis
03-15-2005, 09:10 PM
Yes.
Useruser666
03-15-2005, 09:13 PM
It's hard to to mow the grass in sandals. You get all those clippings between your toes! :lol
timvp
03-15-2005, 09:17 PM
Yes.
Mouse mowed our lawn once, too. Man, no respect.
http://www.kemporama.com/pics/autogr/dangerfield.jpg
ChumpDumper
03-15-2005, 09:21 PM
You were fairly lucky the HP had a power supply that was easily replaced. Many companies have a policy of vertical integration which means they often design their computers to only use power supplies available from them. Dell and Compaq seem to be the worst in this regard.
Useruser666
03-15-2005, 09:22 PM
But would Kori be too embarrassed to let you mow the lawn only wearing a single good sandal and a broken one?http://media.salemwebnetwork.com/ecards/oopsSorry/embarrassed.jpg
ducks
03-15-2005, 10:43 PM
You were fairly lucky the HP had a power supply that was easily replaced. Many companies have a policy of vertical integration which means they often design their computers to only use power supplies available from them. Dell and Compaq seem to be the worst in this regard.
alot of hp take special power supplies a standard power supply does not work
Aggie Hoopsfan
03-15-2005, 10:50 PM
Compussr sells a power transformer called iGo or something like that which handles Dell's propriety bullshit Ac adapter for laptops, fyi.
timvp
03-16-2005, 12:48 AM
But would Kori be too embarrassed to let you mow the lawn only wearing a single good sandal and a broken one?http://media.salemwebnetwork.com/ecards/oopsSorry/embarrassed.jpg
Sincerely,
The Only Guy In America Who Makes His Wife Mow The Lawn
Johnny_Blaze_47
03-16-2005, 12:58 AM
Sincerely,
The Only Guy In America Who Makes His Wife Mow The Lawn
http://uweb.txstate.edu/~jr47581/pictures/artestowningfan1.jpg
No, we keep all the porn on the laptop. ;)
So, when can I borrow the laptop???
:smokin
Useruser666
03-16-2005, 09:36 AM
Sincerely,
The Only Guy In America Who Makes His Wife Mow The Lawn
Huh?
Mouse + grass = bad idea
gay abc
03-16-2005, 11:09 AM
Huh?
Mouse + grass = bad idea
not the way i look at it :lol :lol
timvp
03-16-2005, 03:05 PM
Huh?
:lmao
She already told us, playa.
Admit it.
Useruser666
03-16-2005, 03:11 PM
:lmao
She already told us, playa.
Admit it.
Uh, told you what? I asked repeatedly if I could do it. What am I supposed to do, wrestle the mower from her hands? Her daughter wanted to try and run it for a while too. All I could do was run the trimmer around the back yard, flip the broken hot tub over, and help lay out some tarps. Ask her if I didn't want to do it.
Oh, and according tho the safety manual, you should always have protective footwear when mowing or edging.
timvp
03-16-2005, 03:15 PM
Uh, told you what? I asked repeatedly if I could do it. What am I supposed to do, wrestle the mower from her hands?
There you go.
What was the "huh?" about?
Checkmate.
:smokin
timvp
03-16-2005, 03:16 PM
Oh, and according tho the safety manual, you should always have protective footwear when mowing or edging.
They broke. :depressed
Johnny_Blaze_47
03-16-2005, 03:19 PM
They broke. :depressed
We're starting a "Buy LJ New Sandals" fund drive right after we finish the "Fix Manny's Bike" and "Pay Jim Back" drives.
travis2
03-16-2005, 03:19 PM
They broke. :depressed
Sandals are not protective footwear...*tsk*tsk*tsk*
Useruser666
03-16-2005, 03:31 PM
There you go.
What was the "huh?" about?
Checkmate.
:smokin
Checkmate my ass! When I woman really wants to do something, you let her!
timvp
03-16-2005, 04:25 PM
SW: Someone needs to cut the lawn. It's a foot high and it's covering the whole acre of the backyard.
UU: I was planning on going in the hot tub and then flipping it over when I'm done.
SW: :wtf Well it really needs to get done.
UU: Yeah, the grass is getting pretty wild back there.
SW: Well, I'll guess I'll go do it. :depressed
UU: Alright, if you really want to. I'll be here playing this robot video game if you need anything.
SW: :wtf
Shelly
03-16-2005, 04:39 PM
:lol
Is the pool still up? I know SW had loads of fun putting that up!
SpursWoman
03-17-2005, 12:20 AM
Oh, fuck that pool! It's still laying in a heap at the bottom of the yard...User was nice enough to move it over a little. :lmao
AND I ACTUALLY LIKE CUTTING THE GRASS! In my yard it's awesome exercise. :lol :lol
Nbadan
03-17-2005, 03:02 AM
http://www.highpowersupply.com/icon/atxsfx2.jpg
Fucken piece of shit specialty power supplies. By the way, a power surge protector won't protect your computer equipment or expensive TV from a lighting strike, only God will.
Useruser666
03-17-2005, 08:24 AM
SW: Someone needs to cut the lawn. It's a foot high and it's covering the whole acre of the backyard.
UU: I was planning on going in the hot tub and then flipping it over when I'm done.
SW: :wtf Well it really needs to get done.
UU: Yeah, the grass is getting pretty wild back there.
SW: Well, I'll guess I'll go do it. :depressed
UU: Alright, if you really want to. I'll be here playing this robot video game if you need anything.
SW: :wtf
LJ: (Walking)
Kori: (Walking)
LJ: (Sandal breaks)
Kori: (Walking faster)
LJ: Kori?
:Chirp: :Chirp: :Chirp:
LJ: KORI!!!!!
:Chirp: :Chirp: :Chirp:
timvp
03-17-2005, 11:19 AM
http://www.punchstock.com/image/artville/1589955/large/wkw057.jpg
Useruser666
03-17-2005, 11:54 AM
http://www.taiokc.com/sandals/sancert1.jpg
timvp
03-17-2005, 12:01 PM
http://www.pcconline.org/Missions/Youth%20Missions_files/AlaskaYardWork.jpg
WHERE IS USER?
http://www.grinningplanet.com/2004/04-08/video-gamer.gif
ANSWER.
SpursWoman
03-17-2005, 12:15 PM
:lmao
User was:
http://www.willapabay.org/~coastal/nospartina/images/slides/cntrl/cntrl1.jpg
Johnny_Blaze_47
03-17-2005, 12:16 PM
:lmao
User was:
http://www.willapabay.org/~coastal/nospartina/images/slides/cntrl/cntrl1.jpg
He was whacking it?
SpursWoman
03-17-2005, 12:35 PM
D'oh! :lol :lol
Tease all you want, but I'd be the last person to complain about the frequency or ability of User's mowing my lawn.
:smokin
Useruser666
03-17-2005, 01:32 PM
At least if SW's computer breaks I can fix on the spot! OOhhhhhh!!!! :p
http://www.irnavigate.com/nu/entertain/golagha/cartoon061104.jpg
Shelly
03-17-2005, 01:47 PM
:rollin
I think I need a cold shower....
MannyIsGod
05-02-2005, 11:41 AM
Hey Kori, can I have this guys number?
Kori Ellis
05-02-2005, 11:43 AM
Mark 287-0465
Tell him I referred you.
MannyIsGod
05-02-2005, 11:44 AM
Thanks.
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