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Try resetting the surge protector (if it has a reset button).
Unplug both devices from the wall outlet and the surge respectively.
Try the computer directly into the wall to make sure it's not the power supply.
This morning when I woke up, all of our computers were off (power surge/outage?).
We have surge protectors, etc.
When I try to turn one of them back on (it's a HP a420n) it doesn't come back on at all.
What should I do?
Try resetting the surge protector (if it has a reset button).
Unplug both devices from the wall outlet and the surge respectively.
Try the computer directly into the wall to make sure it's not the power supply.
I did all that, thanks.
eh...toss it and buy a new one!
Just kidding!
I have no idea!
So then the computer didn't work at all?
Correct, but there's a green light blinking on the back, right below where you plug in the power supply.
the green blinking light is probably the network card.
Any other suggestions?
That's what I thought it was too but it's not. It's a light that blinks when the computer is plugged in. If you unplug it, it blinks slower and slower until it stops.
Did you try a new power cord?
Do the fans come on? Are there any beeps? If so how many and how long?
I tried a new power cord.
Fans do not come on and there are not any beeps.
Check for electricity at the outlet. Plug in something else there directly to the wall and also into the surge protector. You may have just blown a fuse.
I've already done that.
Check to see if the computer is under warranty.
unseed the video card and plug it in
unseed the memory and do the same
if have 2 sticks of memory
try it with just one in and then try it with other one
take the power supply out of another computer and try it in it
or buy one and then take it back if it does not work
I just got off the phone with the guy who fixed my laptop. He said that (the power supply) is likely the problem. We are going to take the computer to him later today and he said he can replace/fix it.take the power supply out of another computer and try it in it
or buy one and then take it back if it does not work
Thanks.
If the outlet works and you have tried a working power cord the next thing seems to be the powersupply...especially if the pc does not do anything at all. There may be at least 2 fans in the pc. One in the powersupply and one over the cpu. If you open the case and turn on the pc and the fans do not at least move a bit then I would check that next. By checking I mean get a new one. You can find a 350/400 watt for about $20 at this place off of bandera outside the loop(where the coastal mart in the marshall area is located).
Thanks very much.By checking I mean get a new one. You can find a 350/400 watt for about $20 at this place off of bandera outside the loop(where the coastal mart in the marshall area is located).
before messing with the memory/cards keep in mind that it went out on it's own and not from messing with the insides...unless you have a technically savvy poltergeist(technogeist?) I don't think the memory sticks or cards would unseat themselves. Keep it simple and logical when it comes to messing with the pc. step by step from the outside in..
Power supply is dead. Just go to Best Buy or CompUSA. If you can find the exact same one as the one that's in your system, replace it and take the old one back for a refund. Oh and you didn't hear that from me!
If a green light is on, it makes me wonder if its the main board and not the PS. A dead PS usually means no lights on the system. You did the right thing calling for service.
http://h10025.www1.hp.com/ewfrf/wc/m...product=388431
For your reference...just in case you didn't already have.
Well, does the PS fan spin at all? On rare occasions the computer may act like this when the backup battery on the mobo is dead. All Systems Go is a good place to get stuff fixed and there are fairly cheap too. They are on the corner of Wurzbach and Bab behind the Texaco in that shopping center.
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