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Jt.ONE
03-17-2011, 10:50 AM
hey fellas i'm trying to reformat my mom's laptop to factory settings and did through

F8 during bootup->REPAIR COMPUTER->FACTORY SETTINGS

but when i select to repair computer, it loads a bit then the laptop automatically shuts off.

i've done factory reset on my own PC plenty of times, what's wrong here??
jacobdrj
03-17-2011, 11:09 AM
If the recovery partition was damaged by malware or bad sectors, or the MBR has been corrupted, it can cause recovery to fail.

Got a recovery DVD?
Jt.ONE
03-17-2011, 11:16 AM
nvm i figured out the problem.. now another problem...LOL

i get into the recovery options and there's no factory reset option!

what the hell?
Jt.ONE
03-17-2011, 11:18 AM
so i was looking around google, and it says toshiba laptops don't have a factory reset option, you are only able to do so from recovery CDs, i'm gonna assume the laptop came with some and that my mom didn't throw them away :lol
Cry Havoc
03-17-2011, 11:54 AM
You should still be able to format the computer and download drivers from Toshiba's website.
leemajors
03-17-2011, 12:10 PM
repair is not reformat. just zero out all the partitions using something like killdisk and then reformat. the free version takes a little longer but it's a sure way to get rid of the toshiba crap.
TDMVPDPOY
03-17-2011, 01:57 PM
post pics of mom and we could help


why not just format the bastard and fresh install, at least you get rid of the crap that came bundled with the laptop
TDMVPDPOY
03-17-2011, 01:57 PM
post pics of mom and we could help


why not just format the bastard and fresh install, at least you get rid of the crap that came bundled with the laptop