BacktoBasics
01-15-2008, 04:18 PM
Brilliant fucking conversation. I can't believe this is the shit that determines my paycheck.
Customer: Whats the trade figure
Me: It'll look like this
21,950 for ours
8,500 your trade
-----------------------
13,450 difference
I'll drive you out at
14,500.00
Customer: Thats not a good enough deal I want to drive out at 13,500.
Me: let me see what I can do.
Customer: ok whatcha got?
Me: ok I got you the additional grand.
21,950 ours
9,500 yours
-----------------
12,450 balance I'll drive you out at 13,500.
Customer: WTF you didn't lower the price its still 21,950
Me: No I raised your trade figure by a grand, it'll show a larger amount of positive equity and possibly earn you a better rate.
Customer: I didn't ask for more in trade I asked for a thousand off.
Me: Thats what you got....the drive out price is one grand less. I just raised the trade instead of discounting the trailer. There is no difference. Rule #1 is always raise the trade because more equity is always better when it comes to finance.
Pause.....
Me: Don't you see the bottom dollar a thousand less like you requested????????????????stupid?????????????
Customer: (now yelling) YOU'RE JUST PLAYING NUMBERS GAMES WITH ME. THIS IS BULLSHIT. YOU'RE TRYING TO SCREW ME OVER.
Me: Sorry I can't help you see what you want to see but I went in and got what you asked for, thats all I can do
Customer: ::Grumbling::
Me: good luck and good bye
Customer: Whats the trade figure
Me: It'll look like this
21,950 for ours
8,500 your trade
-----------------------
13,450 difference
I'll drive you out at
14,500.00
Customer: Thats not a good enough deal I want to drive out at 13,500.
Me: let me see what I can do.
Customer: ok whatcha got?
Me: ok I got you the additional grand.
21,950 ours
9,500 yours
-----------------
12,450 balance I'll drive you out at 13,500.
Customer: WTF you didn't lower the price its still 21,950
Me: No I raised your trade figure by a grand, it'll show a larger amount of positive equity and possibly earn you a better rate.
Customer: I didn't ask for more in trade I asked for a thousand off.
Me: Thats what you got....the drive out price is one grand less. I just raised the trade instead of discounting the trailer. There is no difference. Rule #1 is always raise the trade because more equity is always better when it comes to finance.
Pause.....
Me: Don't you see the bottom dollar a thousand less like you requested????????????????stupid?????????????
Customer: (now yelling) YOU'RE JUST PLAYING NUMBERS GAMES WITH ME. THIS IS BULLSHIT. YOU'RE TRYING TO SCREW ME OVER.
Me: Sorry I can't help you see what you want to see but I went in and got what you asked for, thats all I can do
Customer: ::Grumbling::
Me: good luck and good bye