Brilliant ing conversation. I can't believe this is the that determines my paycheck.
Customer: Whats the trade figure
Me: It'll look like this
21,950 for ours
8,500 your trade
-----------------------
13,450 difference
I'll drive you out at
14,500.00
Customer: Thats not a good enough deal I want to drive out at 13,500.
Me: let me see what I can do.
Customer: ok whatcha got?
Me: ok I got you the additional grand.
21,950 ours
9,500 yours
-----------------
12,450 balance I'll drive you out at 13,500.
Customer: WTF you didn't lower the price its still 21,950
Me: No I raised your trade figure by a grand, it'll show a larger amount of positive equity and possibly earn you a better rate.
Customer: I didn't ask for more in trade I asked for a thousand off.
Me: Thats what you got....the drive out price is one grand less. I just raised the trade instead of discounting the trailer. There is no difference. Rule #1 is always raise the trade because more equity is always better when it comes to finance.
Pause.....
Me: Don't you see the bottom dollar a thousand less like you requested????????????????stupid?????????????
Customer: (now yelling) YOU'RE JUST PLAYING NUMBERS GAMES WITH ME. THIS IS BULL . YOU'RE TRYING TO SCREW ME OVER.
Me: Sorry I can't help you see what you want to see but I went in and got what you asked for, thats all I can do
Customer: ::Grumbling::
Me: good luck and good bye
You sold me.
I thought you sold generators.
I sell trailers. We carry generators in the parts department I help out there periodically.
here's a motivational speech for you. No salesperson should ever go without watching this clip.
http://es.youtube.com/watch?v=y-AXTx...eature=related
Why didn't you just close the deal? He didn't seem like he was being that unreasonable.
You need Brass Balls to close deals.
The funny thing is that what you're saying crossed my mind. Obviously the conversation went on for a few minutes. I even re-wrote the buyers order with his original trade figure and a discounted list price and he was just too far gone at that point to not see that there was no difference. No matter what I did I was trying to screw him. I could have told him 10 bucks and he would have still gone Manny on me.
Its one of those ed up times that presentation mattered over actual truth and fact.
I close deals. Daily.
I make deals daily.
I eat Meal Deals Daily
I deal deals. Daily.
If my bitter thread turns into a musical I'm going melt for a second time today.
I seal deals to heal seals.
It's a deal.
I eat brass balls. Daily.
A musical would be a sweet deal!!
Deal with it!
I love it here.
Sorry about your day BacktoBasics.
Any job that deals with the public stinks.
What's the deal with this thread?
I really don't think it's a big deal...
Deal in the sky keeps on turning!
I'll take "Let's Make a Deal" for $1000, Alex.
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