time warner just picked up their boxes last month from me since i cancelled them. September, dude. i think installing new boxes takes premise over picking up old ones.
This is not about someone picking it up...This is just them sending out a cardboard box for you to send the stuff back. They are on back order so many people have canceled.
I mean hey…if you like them great. I think it will be a great product when they get the bugs worked out.
I will be moving soon and to where I am moving the only thing available for internet is AT&T. Am I going to be okay?
I have had zero problems with Uverse.
I dont get the hate.
AT&T has also stated somewhere that this is most likely their next great priority, after passing on acquring a satellite company late last year, I forget what satellite company. Basically, they want to take on the cable market and get a piece of that pie, especially after the cable companies have been hitting them and taking market share from them when it comes to telephone service.
I had DSL prior to getting U-Verse internet. I liked both services. Speeds and prices are the same, and the U-Verse packages give you more options and channels than TWC. Don't have the problems with satellite either.
Just got got my 5th U-Verse bill for -$149.85CR in a row.
Can these people not realize I don't have an account with them anymore? If it's a negative credit then why do I keep getting them?
WHo cares. Ask for a refund check!
off and on
I seriously considering switching. I'm moving to a new house next week and it's available. I think the house I'm moving to has a satellite already installed. I think it's Dish Network. Out of the 3 which would be the best option?
We had U-verse installed this past Monday. So far it's been great, the only thing I don't like is not being able to record an HD channel and watch a different HD channel at the same time...
Its great until the units lock up.
And for the record, its been 9 months and they still aren't capable of getting their equipment back.
Which you can do with TW
True, but I'll sacrafice that if we can pay about 75 dollars less for tv and internet than what we were paying with time warner.
i like how TW doesnt have WGN in HD those s. Discovered that today at the folks house.
I'm used to being able to watch the Cubs in HD now. you TW. You cheap ing assholes.
What you and others do not realize is that there are PLG packages that TW has that are compe ive. If you call them and say you want to cancel a core service, or all services, they can offer you these, in fact if you call and ask them how you can lower your bill, they will tell you of the different packages that they have and you can sign up for the one that fits your needs.
TWC has 42 channels available with their HD package, and they're adding more seemingly every month. That does not include premium channels or PPV or On Demand channels.
ya but they dont have them today, when the compe ion has it and has had it for months.
all in all TW's HD service in terms of options is horse .
Why don't they advertise these services? Uverse just had to send me a flyer advertising a low price and told me i could order service online...I got the low price without having to haggle with a service rep on the phone...that's easy and worth it to me.
ya gouge you until you threaten to leave then come up with the magical good services at a good price.
thats why TW sucks.
The difference is these prices are on a contract plan. Where you are locked in for 1-2 yrs. Satellite does a credit check, TW does not. Those higher prices are not a contract price, you can alter those services without penalty, contrary to DTV/Dish. and terminate services without penalty, satellite does not offer that. The subscriber is either all or nothing.ya gouge you until you threaten to leave then come up with the magical good services at a good price.
thats why TW sucks.
Services, my parents have Direct tv and are complaining about having to pay to have someone repair services, I was there awhile back and there system was down, they were rude, told me I had no idea what I was talking about, and told me that tiling was normal for some customers due to the way it was installed, and would charge my parents to reinstall services, that was Direct TV.
Uverse doesnt have a contract.
TWC-SA has the most HD channels (IIRC) of any TWC area in the country because they're doing everything they can to combat the U-verse push.
I switched over from DirecTV (suspended my acct for now) to uverse the beginning of may. I've had quite a few issues from stupid technicians but the service itself is fine. I have had to have to main STB replaced (bad HD). There have been good and bad things but I believe the bad things were one-time issue type things to get the system set up properly. I'll keep it until at least Halloween and if I'm unhappy with my 6 months, I'll cancel and restart my directv.
Someone mentioned the recording HD while watching HD... Austin had the second HD stream turned on a few weeks ago and SA should be right around the corner if it hasn't been turned on already. I think the make or break is the whole home DVR set up where there is only the one main DVR in the house but then any box in the house will be able to access that one master DVR - last I heard was this was coming early fall.
One small thing I found recently - I've always hated switching services or receivers with the DVR's in them because you have to reschedule all of the recording stuff - so when I was having my uverse one replaced, I wrote down all of the shows set on the DVR, etc... once the new box was installed, I went to add the shows back to the recording list and everything was there already - with uverse, the DVR scheduling/requests/etc are all connected to your acct, not the box/HD itself, so I didn't have to touch a thing. As small and anal as it sounds, it's was huge because I won't have to worry about adding back all of the shows in the fall when they return.
Anyway - that's been my experience. The customer service has sucked on some occasions and we've had issues due to incompetent installers, but now we've called so much we automatically get taken to the upper levels of support and everything have smoothed out (plus all of those one time install problems are fixed).
That's awesome to hear, I can't wait. We are also planning on adding a second box to the system so it's good to know everyone will still be able to access the main DVR.
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