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  1. #1
    Believe. The_Worlds_finest's Avatar
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    get your ing right, anybody else getting the "please tune back in during regular broadcast hours" seems to happen to the spurs almost every other game

  2. #2
    99/03/05/07/14 Spurs Brazil's Avatar
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    get your ing right, anybody else getting the "please tune back in during regular broadcast hours" seems to happen to the spurs almost every other game
    Spurs Audio League Pass SUCKS big time this season. It never works.

    I already told that to sputsdotcom and he said he'd contact the league

  3. #3
    THANK YOU BASED NEAL ClingingMars's Avatar
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    yeah i've gotten that a few times, not this game though.

    -Mars

  4. #4
    You won't like what I say DynastyBuilder's Avatar
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    Audio league pass and broadband league pass are both working fine for me...

  5. #5
    Believe. ManuTastic's Avatar
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    I'd say nba.com is incredibly badly run. Back in November, right after I ordered league pass broadband, I was getting a lot of blackouts for Spurs games. I live nowhere near TX, and these games weren't on nat'l tv. So I used their "help center" to report the problem. And it wasn't just an email into the void; it actually opened a problem ticket in their system, which I could check back on.
    I didn't hear anything from them for TWO MONTHS.
    No joke, just a week ago, in January, I got an email saying thanks for contacting us, blah blah, try clearing your cache. Freaking unbelievable. I wrote back that they had the worst customer service on the planet, and that the problem had cleared itself up after I wrote (it did, somehow) or I would have canceled the subscription long ago.

    Dear nba.com, please get your broadband act together. Like, e.g., how about the ability to pause a game? Maybe even skip back 30 seconds to re-watch a cool play? You know, basic like that? So fans can, I don't know, enjoy the game more? Ever heard of that?

  6. #6
    Marcus Eliot Williams Austin_Toros's Avatar
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    you would think that the official basketball league website would be up to scratch- but it isn't.
    even when viewing box scores and using that courtside live scree there are errors: parts of the play by play don't fit on the screen etc. etc.

  7. #7
    Scarlett our Goddess4ever
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    NBA.com was blunted several years ago by a heck who is already in jail.

  8. #8
    Veteran braeden0613's Avatar
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    I've been pretty satisfied with league pass broadband so far, but one thing that annoys me is how you have to actually click and watch a game to see how much time is left. Sure you get a graph, but knowing that the game is about 5/16th done doesn't help. Its the same on the nba.com home page.

  9. #9
    99/03/05/07/14 Spurs Brazil's Avatar
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    This not working again

  10. #10
    Believe.
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    I know why.

  11. #11
    The Official spursdotcom's Avatar
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    We have contacted them again about this. Sorry all, it's frustrating to us as well.

  12. #12
    99/03/05/07/14 Spurs Brazil's Avatar
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    We have contacted them again about this. Sorry all, it's frustrating to us as well.
    Thanks for the help

  13. #13
    #FreeGiuseppe BlackSwordsMan's Avatar
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    move to san antonio
    problem solved

  14. #14
    Silence surpasses speech. duncan228's Avatar
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    LP Broadband isn't working well for me tonight. The first quarter it had the Bulls feed, they fixed that but it's freezing for me constantly.

  15. #15
    The Official spursdotcom's Avatar
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    move to san antonio
    problem solved
    Agreed!




  16. #16
    THANK YOU BASED NEAL ClingingMars's Avatar
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    ALP fails again.

    -Mars

  17. #17
    You Belinelli Believe It! dougp's Avatar
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    This non-HD is pissing me the off.

  18. #18
    Veteran
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    No joke, just a week ago, in January, I got an email saying thanks for contacting us, blah blah, try clearing your cache. Freaking unbelievable. I wrote back that they had the worst customer service on the planet, and that the problem had cleared itself up after I wrote (it did, somehow) or I would have canceled the subscription long ago.
    On the plus side, if it cleared up on it's own and you hadn't done any upgrades or anything, than it probably WAS a cache problem and whatever it was finally got overwritten due to limited space.

    Not that there's any excuse for how long it took to get back to you though.

  19. #19
    Out with the old... Obstructed_View's Avatar
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    I've gotten four Schoening called Spurs games this year on ALP.

  20. #20
    Out of the shadows lurker23's Avatar
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    I agree that NBA.com is a poor website. Other than the other previous complaints about Audio League Pass and League Pass Broadband (although I've generally had success with the latter), there are two other major issues that I find greatly annoying:

    1. Their gamecast is horribly behind. Whenever I want an updated score and gamecast, I have to go to espn.com. Usually the NBA.com one is about a quarter behind.

    2. They don't have a mobile version of their webpage. Both mlb.com and nfl.com have beautiful mobile pages that I can access on my iPhone, but nba.com does not.

    Edit: That's not to say that I can't get to nba.com on my iPhone, just that it's identical to the regular page. Plus it uses flash, which doesn't help.

  21. #21
    99/03/05/07/14 Spurs Brazil's Avatar
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    Audio not working again

    Great job NBA.com

  22. #22
    "He's Manu Ginobili." senorglory's Avatar
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    I'd say nba.com is incredibly badly run. Back in November, right after I ordered league pass broadband, I was getting a lot of blackouts for Spurs games. I live nowhere near TX, and these games weren't on nat'l tv. So I used their "help center" to report the problem. And it wasn't just an email into the void; it actually opened a problem ticket in their system, which I could check back on.
    I didn't hear anything from them for TWO MONTHS.
    No joke, just a week ago, in January, I got an email saying thanks for contacting us, blah blah, try clearing your cache. Freaking unbelievable.
    Same scenario here, except their initial, and only, response, after two months or so, was a stock response email asking, "Has your BLACKOUT COVERAGE issue been resolved. If not please contact us again describing your BLACKOUT COVERAGE issue." I live in freakin' Hawaii. I'm 3000+ miles from the nearest arena. Clearly they are not following the normal tv network blackout policies.

    It also doesn't seem to be an oversight, but it's impossible to determine the broadband blackout coverage, prior to purchasing the package.

  23. #23
    The Official spursdotcom's Avatar
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    After many hours of contact with the league... I believe audio league pass has been fixed. At least it is working for me.

    Just wanted to pass it along to everyone. http://www.nba.com/broadband/alp_schedule.html


  24. #24
    Silence surpasses speech. duncan228's Avatar
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    Thanks so much for the effort spursdotcom. It's really nice to have you here, you've brought great stuff to the board and it's all appreciated.

  25. #25
    You won't like what I say DynastyBuilder's Avatar
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    Thanks so much for the effort spursdotcom. It's really nice to have you here, you've brought great stuff to the board and it's all appreciated.
    agreed!

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