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  1. #1
    Your so smart Online. Frenzy's Avatar
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    forgive typos and the length. Help would be appreciated

    Wells Fargo.

    I have had this bank for about 8 yrs. I have been happy with them until the last few months. Early last year my wife lost her job for about 2 months so it was 4 months until we started living above the "trying to keep my head above water" times. Those four months with only me working i was living check to check having between 20-30$ left in my account at times with all the revolving bills and cycles. Sometimes even over drafting at times when I forgot about bills... or I just plain needed to. At least five times they would arrange the bank deductions so that I would get an over draft fee. Is this common in other banks?

    For example lets say I had only 100$ left in my account on monday.

    on tuesday I buy 10$ worth of fuel and 10$ on food.
    on wednesday I get an oil change 15$ and 5$ on lunch I forgot to pack

    on thursday I pay a credit card bill 20$

    which leaves 40$ left in my account. Monday comes and I was like dam my water bill is due tuesday in the amount of 80$... not enough money right?

    so what to do? I was like I'll take the overdraft fee whats 33.00?.....$ done deal.

    I expect my aacount to be: -40.00(the rest of the water bill) - 33.00(overdraft) = - 73$


    only thursday comes around and I look at my account and I see this.



    account balance: -172$

    wtf?

    i see the details and it reads as follows:


    account balance: 100$

    -80.00 water bill
    account balance = 20$
    -20.00 credit card payment
    account balance = 0$
    -5$ lunch
    -33$ over draft
    -15$ oil change
    -33$ over draft
    -10$ fuel
    -33$ over draft
    -10$ food
    -33$ overdraft
    account balance =-172$

    messed up huh..


    so I call and tell the the story. They say there is nothing they can do. I keep whinning and they say "we can take off one of the over draft fees but that's it" I told them the only reason I even went over was I thought yall charged me according to how I charged. They said no it depends how the business takes the the money out. I said well I checked with the water bill company and they charged me the same day why is it all the way on Monday it went out of my account. They said "well sir we put the larger amounts first cause we assume it's more important to you that the check clears" I said " well it will clear if your keep over drafting me like i planned" They said "that's not the way it works" i was already upset and just hung up. They did that like 3 or 4 more times in the upcoming months.

    Another problem:last month

    I applied to get a house and they needed my bank statements I could easily print them at home. But where I was applying for the house was close to a wells fargo bank. So i went there asking for a copy. The guy helping me said we usually charge 8$ but I'll do it free. I said cool. Month later guess whats on my account....yup "8$ copy fee" I called and explained what happened... they said "we are sorry we can give u back 4$" i said but the fee was 8$ they said "I'm sorry that's all we can do..you can go to the bank guy that helped you and ask him to reverse it" I was like wow... i can't believe this. So i hung up. My wife calls and said they charged me 8$ as well. I called and they removed it. I called back cause surely if they removed hers they can remove mine. I called and told them the situation and the guy said " it depends on your relationship with the bank." i was like "what do you mean" he said "thats just what they do...some customers can get all fees given back but others cant..it's hard to explain" like no !
    So i said ok nevermind i'll just go to the bank to get my 8$ fee back. he said "they have the same info i do and won't be able to." Wow...


    anyone ever gone through this? or have a good bank?

    I been meaning to change banks and I guess you can say this is the straw that broke my back. I'm going to the bank tomorrow and tell them give me my 8$ back or I'm closing my account. I'm not banking with you people anymore.

  2. #2
    Since 1979 Das Texan's Avatar
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    Adam Rabel
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    Any and all big banks suck donkey balls.

  3. #3
    i hunt fenced animals clambake's Avatar
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    you thought the payments cleared in your favor, in other words, your calculated order.

    they didn't.

    kudos on getting them to drop 1 fee.

  4. #4
    Beware of the Voices Bigzax's Avatar
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    all banks will screw you with that overdraft bull .

    brick through the window is your only solace.

  5. #5
    Since 1979 Das Texan's Avatar
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    Adam Rabel
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    i prefer the flaming bag of on the bank president's front door but thats just me.

  6. #6
    Manure Ginobili Mixability's Avatar
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    I prefer keeping enough money in the bank.

  7. #7
    Your so smart Online. Frenzy's Avatar
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    That wasn't an option at the time obviously.

  8. #8
    Manure Ginobili Mixability's Avatar
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    That wasn't an option at the time obviously.
    are you in san antonio?

  9. #9
    Your so smart Online. Frenzy's Avatar
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    are you in san antonio?
    sometimes

  10. #10
    Manure Ginobili Mixability's Avatar
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    just wondering if you have SAWS for your water bill, because they charge a small amount if you're late. So instead of a $33 overdraft, you could've just waited to pay the bill and not been out the money for multiple overdrafts.

    And you're complaining about an $8 fee for a bank statement?

    Wait until you start the closing process on that house you're in the market for.

  11. #11
    Your so smart Online. Frenzy's Avatar
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    just wondering if you have SAWS for your water bill, because they charge a small amount if you're late. So instead of a $33 overdraft, you could've just waited to pay the bill and not been out the money for multiple overdrafts.

    And you're complaining about an $8 fee for a bank statement?

    Wait until you start the closing process on that house you're in the market for.
    I don't think you following...see 8 dollars is nothing actually... it's pretty much everything before that's lead up to it. Like i said it' pretty much i had enough. I keep plenty money in the bank now. But when my wife lost her job for the two months it was hard to get by. I did way that option of which one would be the greater late fee..the whole bills i name was just an example... It could have been the light bill,credit card..other other things.


    I'm aware of the closing cost. I'm assuming that's what the whole "8,000. tax credit" was for when being a first time home buyer. It's not like it's spending money. I just felt like i was lied to by a bank.....wow a bank telling a lie... you don't say. Lessons learned I suppose.

  12. #12
    Eat More Chips AlamoSpursFan's Avatar
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    Randolph Brooks s me all of the time, blatantly, and if you call and complain (which I have) they deny the out of it.

    Frito sends my paycheck at exactly 11:00 pm central time Thursday night. Every week. Only exception being weeks where Fridays are major holidays. Then they send it the day before.

    If my balance is to the good, I get my money at 11:00. If my balance is close to zero or sometimes below, I don't get the check posted until around 2 am Friday. Why? Because they wait and run the pending transactions BEFORE they post my check. Of course, they claim to know nothing about this when asked, but they do it every single ing time.

    Once, I had 4 outstanding transactions on Thursday night. I checked at 11 and no paycheck. I checked at midnight and no paycheck. I checked at 12:30 and still no paycheck, but all 4 transactions posted and $80 in overdraft charges posted. At 12:45 the system was down, and then at 1:00 (miraculously) my (now $80 lighter) paycheck showed up. ers.

  13. #13
    Your so smart Online. Frenzy's Avatar
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    Randolph Brooks s me all of the time, blatantly, and if you call and complain (which I have) they deny the out of it.

    Frito sends my paycheck at exactly 11:00 pm central time Thursday night. Every week. Only exception being weeks where Fridays are major holidays. Then they send it the day before.

    If my balance is to the good, I get my money at 11:00. If my balance is close to zero or sometimes below, I don't get the check posted until around 2 am Friday. Why? Because they wait and run the pending transactions BEFORE they post my check. Of course, they claim to know nothing about this when asked, but they do it every single ing time.

    Once, I had 4 outstanding transactions on Thursday night. I checked at 11 and no paycheck. I checked at midnight and no paycheck. I checked at 12:30 and still no paycheck, but all 4 transactions posted and $80 in overdraft charges posted. At 12:45 the system was down, and then at 1:00 (miraculously) my (now $80 lighter) paycheck showed up. ers.
    are there no good banks left?

  14. #14
    Never Forget David HighLowLobForBig-50's Avatar
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    do not go to bank of america. i dont even want to revisit how theyve screwed me. im just sayin dont go to them

  15. #15
    Texas Dragon TwAnKiEs's Avatar
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    do not go to bank of america. i dont even want to revisit how theyve screwed me. im just sayin dont go to them
    *sigh* Big + 1 on that

  16. #16
    Your so smart Online. Frenzy's Avatar
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    anybody have chase?

  17. #17
    Since 1979 Das Texan's Avatar
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    Adam Rabel
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    chase also sucks.


    if you are going to have any chance of not being totally rolled over its sure as not with a big national bank.

  18. #18
    GFY I. Hustle's Avatar
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    Banks suck dude bottom line. I work for Wells and before you start ing at me I don't work for a branch I am in operations and handle mostly just business accounts.

    Banks are evil. I work for them and they still mess with me so you as an outsider better not get better treatment lol

  19. #19
    Masochist Rangers Fan Melmart1's Avatar
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    Try a credit union. I find that since they are member-owned, they are more likely to work with you. If you can get into Security Service, do it. They are awesome.

    I have experience too with Woodforest, and their fees are terrible but once when I had a big problem with a direct deposit, they got rid of like $96 in overdraft fees for me, although they said this was one-time only since I had never had issues before. Oh, and I know for sure they always put your deposits in first before taking out pending payments, that is set in stone.

  20. #20
    Your so smart Online. Frenzy's Avatar
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    Try a credit union. I find that since they are member-owned, they are more likely to work with you. If you can get into Security Service, do it. They are awesome.

    I have experience too with Woodforest, and their fees are terrible but once when I had a big problem with a direct deposit, they got rid of like $96 in overdraft fees for me, although they said this was one-time only since I had never had issues before. Oh, and I know for sure they always put your deposits in first before taking out pending payments, that is set in stone.
    hmmm i haven't heard anything bad about Security Service i do have a loan with them that i'm about to pay off and they keep asking me to just creat an account with them. Perhaps that's the road.

  21. #21
    Banned
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    maybe you should start using cash until you run out and THEN charge your card for the overdraft fee

    for instance, you have 100 bucks

    instead of using your card to spend the 100 and then go through this confusion, take the 100 out and use cash only and then when you actually use your card, it goes as planned.


    Also, Bank of America are pieces of . Don't go there.

    I use WAMU for my personal and my business accounts. I know they are owned by Chase now, but WAMU was always good to me.
    Last edited by MiamiHeat; 03-03-2009 at 05:34 PM.

  22. #22
    Your so smart Online. Frenzy's Avatar
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    maybe you should start using cash until you run out and THEN charge your card for the overdraft fee

    for instance, you have 100 bucks

    instead of using your card to spend the 100 and then go through this confusion, take the 100 out and use cash only and then when you actually use your card, it goes as planned
    that sir is a fine idea

    ... trouble is some i can only pay online or with credit card.

  23. #23
    A neverending cycle Trainwreck2100's Avatar
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    are there no good banks left?
    somebody hasn't been watching the news lately

  24. #24
    Your so smart Online. Frenzy's Avatar
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    somebody hasn't been watching the news lately
    someone exceeded there monthly PB bandwith

  25. #25
    Alleged Michigander ChumpDumper's Avatar
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    I'm thinking about opening an account here:


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