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  1. #51
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    Time Warner Cable is making major changes regarding customer service and soon we'll implement the changes worldwide by beginning of 2016.

    At the moment we have hired a lot of people here in San Antonio alone and across Texas so that's a good thing.

    I hope all current Time Warner Cable customers are happy if you have any issues at all send me a instant message or private message and I'll make sure you're taken care of.


    Pretty sure TWC would prefer you not conduct any of their business outside of their QA monitored service lines, especially at a cesspool like this one.
    Last edited by DJR210; 10-16-2015 at 09:36 PM.

  2. #52
    W4A1 143 43CK? Nbadan's Avatar
    Post Count
    32,408
    NBA Team
    San Antonio Spurs
    ATT has the worst customer service ever.... , I'm even thinking of getting rid of direct tV....which I loved before att swallowed then up......

    ....a close second is SAWS...what the is up with putting in a en 20 digit code to get to your account....I honestly think that some sick ass rich at SAWS kicks back and laughs his ass off when customers try to put in their code without ing up...

  3. #53
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs


    Pretty sure TWC would prefer you not conduct any of their business outside of their QA monitored service lines, especially at a cesspool like this one.
    Thanks for stating the obvious.

    Of course there wont be any business done through ST.

  4. #54
    Meh .G.'s Avatar
    Location
    Parallax Colony Shiralea VI
    Post Count
    1,646
    NBA Team
    San Antonio Spurs
    College
    Texas A&M Aggies
    Gonna add Grande communications to my best customer service list. I usually get a human on the line within 30 secs. I've called them a few times within the past month and noticed that my average call duration was about 4 minutes. twc

  5. #55
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    Gonna add Grande communications to my best customer service list. I usually get a human on the line within 30 secs. I've called them a few times within the past month and noticed that my average call duration was about 4 minutes. twc
    Grande is on point.. I never had any issue with their internet service, and when I called them to save money they hooked me up with a better plan, and waived equipment fees no questions asked. Wished I still received their service in my new area.

  6. #56
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    Thanks for stating the obvious.

    Of course there wont be any business done through ST.
    Here's some more obvious for you.. People will call the 244 number for help opposed to sending you an "instant message" on ST

  7. #57
    Got Woke? DMC's Avatar
    Post Count
    90,829
    NBA Team
    San Antonio Spurs
    If you're having service issues, PM me your private information and I'll take care of it. I have friends in high places.

  8. #58
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    If you're having service issues, PM me your private information and I'll take care of it. I have friends in high places.


    SMH @ "The World's Hottest Clubber"

  9. #59
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs
    Here's some more obvious for you.. People will call the 244 number for help opposed to sending you an "instant message" on ST
    lol

    sure whatever you say

  10. #60
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs
    If you're having service issues, PM me your private information and I'll take care of it. I have friends in high places.
    Private Information is something I wont ask for. I could simply give advice... or ultimately offer my EXT number to get any issues resolved quickly. I hate wasting my time explaining things but sometimes you just gotta sink into other peoples levels.. I'm sure everyone would think twice to give out personal info.

  11. #61
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs


    SMH @ "The World's Hottest Clubber"
    6 year old thread? a lot of things can change in 6 years

  12. #62
    Believe.
    Post Count
    1,418
    NBA Team
    San Antonio Spurs
    Private Information is something I wont ask for. I could simply give advice... or ultimately offer my EXT number to get any issues resolved quickly. I hate wasting my time explaining things but sometimes you just gotta sink into other peoples levels.. I'm sure everyone would think twice to give out personal info.

  13. #63
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    illusioNtEk, let me get your cell number so I can call you and have you transfer me to the call center line..

  14. #64
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs
    illusioNtEk, let me get your cell number so I can call you and have you transfer me to the call center line..
    Why would I give you my personal cell phone number when I have a extention at work

  15. #65
    Club Rookie of The Year DJR210's Avatar
    Location
    San Antonio
    Post Count
    18,702
    NBA Team
    San Antonio Spurs
    Why would I give you my personal cell phone number when I have a extention at work
    Same reason why you would provide customer support on ST?

  16. #66
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs
    Same reason why you would provide customer support on ST?
    Just trying to be helpful...

  17. #67
    Got Woke? DMC's Avatar
    Post Count
    90,829
    NBA Team
    San Antonio Spurs
    Private Information is something I wont ask for. I could simply give advice... or ultimately offer my EXT number to get any issues resolved quickly. I hate wasting my time explaining things but sometimes you just gotta sink into other peoples levels.. I'm sure everyone would think twice to give out personal info.
    No I'm serious. Give me your personal information and who's causing you grief, send it in a PM. I will take care of it.

  18. #68
    Veteran illusioNtEk's Avatar
    Post Count
    1,981
    NBA Team
    San Antonio Spurs
    No I'm serious. Give me your personal information and who's causing you grief, send it in a PM. I will take care of it.
    sure man lol

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