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  1. #1
    I love the 80's! Old School Chic's Avatar
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    Have any of you ever rented DVD's from the machines at HEB?

    My husband and I went this past weekend to rent 3 movies. We were under the assumption that It was a $1 per movie and that It would charge you $30 something dollars If they were returned past 14 days. So, I went to turn them In today and they charged my credit card $22.68

    I called their 1-800 number and the customer service rep told me that It says outside of the machine $1.00 per day per movie. My husband and I both swear It said $1.00 per movie and If returned after 14 days additional fees apply.

  2. #2
    You can't handle The Truth TheTruth's Avatar
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    bummer

  3. #3
    I LIKE THEM BOOTY'S batman2883's Avatar
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    yeah if you read the fine print if your late they charge you like the full price of the movie....you should have just kept it....i love those machines though

  4. #4
    Regia TOP-CHERRY's Avatar
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    I haven't seen those machines. Are they new?

  5. #5
    Five Rings... Kori Ellis's Avatar
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    I've seen that machine, but never looked at the details.

    Go back and take a picture of the machine and send it to them if that's what it says.

    Or just tell your credit card company that you are disputing the charges and they'll take it off.

  6. #6
    I LIKE THEM BOOTY'S batman2883's Avatar
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    wait a minute what day in the weekend?

  7. #7
    I LIKE THEM BOOTY'S batman2883's Avatar
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    I haven't seen those machines. Are they new?
    Theyve been there since like last summer

  8. #8
    I LIKE THEM BOOTY'S batman2883's Avatar
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    if you rented them on friday it would be a dollar a movie per day, so three times 7 is 21 that sounds about right

  9. #9
    I love the 80's! Old School Chic's Avatar
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    I turned In the movies before 7 days were up.

    Scammers!

    Anyways, I did mention to the customer service rep that I was going to contact the Trouble Shooters on this matter. (I'm sure he laughed while pressing the mute button on his end)

  10. #10
    Five Rings... Kori Ellis's Avatar
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    if you rented them on friday it would be a dollar a movie per day, so three times 7 is 21 that sounds about right
    She is saying that she thinks it was just $1 per movie, not $1 per movie per day.

  11. #11
    I LIKE THEM BOOTY'S batman2883's Avatar
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    If you rented it on friday they still count friday as one day...and today as day 7, so it seems about right. i usually only keep them one day and take them back except for when Anchorman came out i kept that sucka for like a week, watched it over and over again

  12. #12
    Give Peace a Chance....Imagine? ZStomp's Avatar
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    They have been in there for a while now. I rent from them periodically. It's $1 a day per movie. If you keep them longer than 14 days then they charge you like $26.95.

    I like renting from them!

  13. #13
    One In A Million Spurfect's Avatar
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    it clearly says $1.00 per day per movie. it would be kind of odd to let you keep a movie for 13 days for just a buck, wouldn't it? If you don't return it in 14 days they charge you full price per movie.

  14. #14
    I LIKE THEM BOOTY'S batman2883's Avatar
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    She is saying that she thinks it was just $1 per movie, not $1 per movie per day.

    Oh heck no i wish it were just a dollar per movie, its a dollar per movie per day thats how those damn machines work im a pro with them now i use to rent from them all the time i figured just buying them works better now

  15. #15
    I LIKE THEM BOOTY'S batman2883's Avatar
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    it clearly says $1.00 per day per movie. it would be kind of odd to let you keep a movie for 13 days for just a buck, wouldn't it? If you don't return it in 14 days they charge you full price per movie.
    Damn you dont have to be all rude about it spurfect.....man

  16. #16
    Regia TOP-CHERRY's Avatar
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    I can't believe I've never seen them. All HEBs?

  17. #17
    I LIKE THEM BOOTY'S batman2883's Avatar
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    Cherry if your like me your probably too worried about school and work to think of noticing everything so your forgiven next time look for one...which HEB do you go to?

  18. #18
    Five Rings... Kori Ellis's Avatar
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    I can't believe I've never seen them. All HEBs?

    I don't know if they are at all of them. But at the ones I've been to, they are on the leftside as you are walking out.

  19. #19
    Give Peace a Chance....Imagine? ZStomp's Avatar
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    I can't believe I've never seen them. All HEBs?

    Most of them.

  20. #20
    Keith Jackson mookie2001's Avatar
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    kori i figured you only shopped at centralmarket

  21. #21
    I LIKE THEM BOOTY'S batman2883's Avatar
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    yeah Kori knows what she's talking about they are always to the left, now because the one on Grissom and culebra use to be on the right side

  22. #22
    Mrs.Useruser666 SpursWoman's Avatar
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    I just stick with Netflix...that way when I don't send the movie back for 3 months I don't get charged anything extra...


  23. #23
    I LIKE THEM BOOTY'S batman2883's Avatar
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    kori i figured you only shopped at centralmarket
    Yeah where do you get that Argentinian beer it was great

  24. #24
    I LIKE THEM BOOTY'S batman2883's Avatar
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    I just stick with Netflix...that way when I don't send the movie back for 3 months I don't get charged anything extra...

    for like a 10 bucks a month charge thats gas money

  25. #25
    You can't handle The Truth TheTruth's Avatar
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    i'm going to punch right in your ovaries

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