An ins utional problem for which the president bares the ultimate responsibility. And while it's not a responsibility that he's shied away from, I still think it's irresponsible that the American people have been slow-leaked information about just how big of a cluster it was because there's very little attention (relatively) being devoted to the story.
When 9/11 happened we were all in front of the TV getting the most up-to-date information from news and intelligence sources. Obviously this terrorist attack is nowhere near that magnitude, but it's ridiculous that there hasn't been similar attention paid to this story from media outlets across the board.